Dunkin' logo

Dunkin'

(3.8)

328 W 37th Ave, New Chicago, Indiana

Dunkin' storefront

Summary

The reviews highlight dissatisfaction with service and food quality at this Dunkin' location. Customers have encountered rude staff behavior and errors in order fulfillment, leading to negative experiences. While the coffee is noted as a positive aspect, issues such as long wait times and mediocre breakfast items detract from overall satisfaction. The business offers various services including takeout and dine-in options.

Pros

  • good quality coffee
  • variety of service options
  • offers breakfast

Cons

  • rude staff behavior
  • mediocre food quality
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.1

1621 E 37th Ave, Hobart, Indiana

The establishment offers a mix of positive and negative experiences according to customer feedback. The service is generally praised for its speed and friendliness during early morning hours, while the quality of food varies with some complaints about incorrect orders and inconsistent cooking. Cleanliness appears to be an issue as well, particularly concerning rodent sightings. However, several customers appreciate the coffee and overall convenience.

Dunkin' logo

Dunkin'

3.9

2345 Ripley St, Lake Station, Indiana

The location receives mixed reviews, with some customers praising the quality of maple donuts and friendly service, while others criticize errors in order fulfillment and lackluster customer interactions. Operational issues such as incorrect orders are mentioned frequently, suggesting a need for improvement in staff training or process efficiency.

Dunkin' logo

Dunkin'

3.2

1475 S Lake Park Ave, Hobart, Indiana

The location receives mixed reviews, with some praising the friendly and polite staff while others criticize poor service and incorrect orders. Common complaints include improper preparation of drinks and subpar customer interactions. Positive aspects noted are the variety in dining options and accommodating environment.

Dunkin' logo

Dunkin'

3.7

5775 Broadway, Merrillville, Indiana

The business has a mixed reputation with several complaints about employee attitude and order accuracy. However, it is noted for its delicious desserts and quick service options.

Dunkin' logo

Dunkin'

3.9

3360 Grant St, Gary, Indiana

The business offers excellent coffee and desserts with generally friendly service, though there are instances of poor customer interactions reported. The environment is appreciated for its cleanliness and convenience options like drive-thru and takeout. Some reviews highlight a need for better employee management at specific locations.

Dunkin' logo

Dunkin'

3.7

6050 Central Ave, Portage, Indiana

The establishment offers a mix of positive and negative experiences. Customers appreciate the quality donuts and quick service but have encountered issues with temperature control and product consistency. Complaints about high prices and parking are also noted.

Dunkin' logo

Dunkin'

4.0

3412 E Lincoln Hwy, Merrillville, Indiana

The reviews for Dunkin' Donuts present a mixed picture of customer satisfaction with varied opinions on product quality and service. While some customers appreciate the coffee and desserts, others criticize the doughnuts and service at certain locations. The chain is noted for its convenient offerings like takeout and drive-thru but also faces criticism for unfriendly staff and inconsistent food quality.

Dunkin' logo

Dunkin'

3.4

6550 W U.S. Hwy 6, Portage, Indiana

The Dunkin' Donuts location in question exhibits significant inconsistencies in customer service and product quality. Several reviewers have highlighted rude and unprofessional behavior from staff, leading to negative experiences. Despite these issues, a few positive mentions include exceptional service by an employee named Tina, who is noted for her friendliness and dedication.