Dunkin' logo

Dunkin'

(3.4)

6550 W U.S. Hwy 6, Portage, Indiana

Dunkin' storefront

Summary

The Dunkin' Donuts location in question exhibits significant inconsistencies in customer service and product quality. Several reviewers have highlighted rude and unprofessional behavior from staff, leading to negative experiences. Despite these issues, a few positive mentions include exceptional service by an employee named Tina, who is noted for her friendliness and dedication.

Pros

  • excellent coffee
  • friendly staff (Tina)
  • clean environment

Cons

  • rude customer service
  • inconsistent product quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

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3.7

6050 Central Ave, Portage, Indiana

The establishment offers a mix of positive and negative experiences. Customers appreciate the quality donuts and quick service but have encountered issues with temperature control and product consistency. Complaints about high prices and parking are also noted.

Dunkin' logo

Dunkin'

3.8

1895 Crisman Rd, Portage, Indiana

The establishment offers a variety of services including dine-in, drive-through, and takeout, with a focus on breakfast and quick bites like coffee. Reviews highlight fresh food quality but also note inconsistencies in order accuracy and service hours communication. Cleanliness is appreciated, yet parking limitations and high prices are areas for improvement.

Dunkin' logo

Dunkin'

4.1

1621 E 37th Ave, Hobart, Indiana

The establishment offers a mix of positive and negative experiences according to customer feedback. The service is generally praised for its speed and friendliness during early morning hours, while the quality of food varies with some complaints about incorrect orders and inconsistent cooking. Cleanliness appears to be an issue as well, particularly concerning rodent sightings. However, several customers appreciate the coffee and overall convenience.

Dunkin' logo

Dunkin'

3.9

2345 Ripley St, Lake Station, Indiana

The location receives mixed reviews, with some customers praising the quality of maple donuts and friendly service, while others criticize errors in order fulfillment and lackluster customer interactions. Operational issues such as incorrect orders are mentioned frequently, suggesting a need for improvement in staff training or process efficiency.

Dunkin' logo

Dunkin'

3.2

1475 S Lake Park Ave, Hobart, Indiana

The location receives mixed reviews, with some praising the friendly and polite staff while others criticize poor service and incorrect orders. Common complaints include improper preparation of drinks and subpar customer interactions. Positive aspects noted are the variety in dining options and accommodating environment.

Dunkin' logo

Dunkin'

3.8

328 W 37th Ave, New Chicago, Indiana

The reviews highlight dissatisfaction with service and food quality at this Dunkin' location. Customers have encountered rude staff behavior and errors in order fulfillment, leading to negative experiences. While the coffee is noted as a positive aspect, issues such as long wait times and mediocre breakfast items detract from overall satisfaction. The business offers various services including takeout and dine-in options.

Dunkin' logo

Dunkin'

2.9

502 Pintail Trce, Chesterton, Indiana

The business offers good coffee and a clean environment but has received mixed feedback on service quality and food preparation. While some customers appreciate the fast service and cleanliness, others report issues like slow service at the drive-thru and poor-quality breakfast items. There are also concerns about high prices and errors in billing.

Dunkin' logo

Dunkin'

3.9

3310 Calumet Ave, Valparaiso, Indiana

Reviews of this Dunkin' location are mixed with some customers experiencing poor service and order inaccuracies while others appreciate the fast service and breakfast items. The inconsistency in employee training and customer interactions has led to dissatisfaction for many visitors. Despite some positive mentions of food quality, overall experiences often involve frustration with incorrect orders and unfriendly staff behavior.