Dunkin' logo

Dunkin'

(4.0)

3412 E Lincoln Hwy, Merrillville, Indiana

Dunkin' storefront

Summary

The reviews for Dunkin' Donuts present a mixed picture of customer satisfaction with varied opinions on product quality and service. While some customers appreciate the coffee and desserts, others criticize the doughnuts and service at certain locations. The chain is noted for its convenient offerings like takeout and drive-thru but also faces criticism for unfriendly staff and inconsistent food quality.

Pros

  • Great coffee
  • Good pastries
  • Convenient location
  • Variety of breakfast options
  • Fast service

Cons

  • Unfriendly staff at times
  • Overpriced items
  • Inconsistent food quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-9PM
tuesday5AM-9PM
wednesday5AM-9PM
thursday5AM-9PM
friday5AM-9PM
saturday5AM-9PM
sunday5AM-9PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.2

1475 S Lake Park Ave, Hobart, Indiana

The location receives mixed reviews, with some praising the friendly and polite staff while others criticize poor service and incorrect orders. Common complaints include improper preparation of drinks and subpar customer interactions. Positive aspects noted are the variety in dining options and accommodating environment.

Dunkin' logo

Dunkin'

4.1

2050 81st Ave, Merrillville, Indiana

The reviews indicate a highly positive experience at this Dunkin' Donuts location, with particular praise for the friendly and efficient service. Customers appreciate the consistently fresh donuts and great coffee, making it their preferred choice for morning visits. While there are some minor drawbacks such as parking limitations and high prices, overall satisfaction remains strong due to the welcoming atmosphere and quality offerings.

Dunkin' logo

Dunkin'

3.7

5775 Broadway, Merrillville, Indiana

The business has a mixed reputation with several complaints about employee attitude and order accuracy. However, it is noted for its delicious desserts and quick service options.

Parlor Doughnuts logo

Parlor Doughnuts

4.6

10537 Broadway, Crown Point, Indiana

Parlor Doughnuts offers an exceptional donut experience with fresh and high-quality products that have a soft and airy texture. The service is praised for being friendly, patient, and helpful, making online ordering convenient. While the prices are considered higher compared to regular doughnut shops, many customers feel it's worth it due to the quality. Customers appreciate the variety of options including seasonal flavors and special dietary choices like Keto donuts.

Dunkin' logo

Dunkin'

4.1

10970 Broadway, Crown Point, Indiana

The business offers a variety of services including drive-thru and dine-in options with great coffee, but there are mixed reviews about customer service and food quality. Some customers appreciate the fast service and friendly staff, while others have experienced issues like long wait times and incorrect orders leading to dissatisfaction.

Dunkin' logo

Dunkin'

4.2

7955 E 108th Ave, Winfield, Indiana

The Dunkin Donuts location generally receives positive feedback for its coffee quality and friendly service, but has some recurring issues with order accuracy. The staff is noted for being respectful and attentive, though there are complaints about inconsistent execution of orders like cold brews and refreshers. Customers appreciate the quick service options available, including drive-through and curbside pickup.

Dunkin' logo

Dunkin'

4.0

1126 N Main St, Crown Point, Indiana

The reviewed establishment offers quality coffee and desserts but has issues with staff behavior and service consistency. Multiple reviewers experienced rudeness from the staff, affecting their overall satisfaction. Some noted specific incidents involving incorrect orders or poor handling of requests. However, there are positives like convenient drive-through and dine-in options, as well as a clean environment.

Dunkin' logo

Dunkin'

3.8

328 W 37th Ave, New Chicago, Indiana

The reviews highlight dissatisfaction with service and food quality at this Dunkin' location. Customers have encountered rude staff behavior and errors in order fulfillment, leading to negative experiences. While the coffee is noted as a positive aspect, issues such as long wait times and mediocre breakfast items detract from overall satisfaction. The business offers various services including takeout and dine-in options.