Dunkin' storefront

Summary

The business has received mixed reviews regarding its food quality and customer service. While some customers appreciate the fast service and cleanliness of the environment, there are frequent complaints about wrong orders, stale food items, and poor customer interactions. The staff turnover seems to be a contributing factor to the inconsistent service experience. Additionally, despite offering various dining options like breakfast and dessert, the actual execution often falls short.

Pros

  • clean environment
  • fast friendly service
  • great coffee selection
  • comfort food options
  • casual atmosphere

Cons

  • wrong orders frequent
  • stale bagels issue
  • poor customer interactions

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

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Dunkin' logo

Dunkin'

3.8

350 N New Hope Rd, Gastonia, North Carolina

The business has received mixed reviews focusing on poor customer service and operational issues, yet it is praised for its coffee quality. Customers have reported unfriendly staff, unprofessional behavior, and challenges with order accuracy. Despite these issues, the environment is noted to be clean and accommodating in terms of payment options.

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Yummm Donut

4.9

2516 E Franklin Blvd Suite 9, Gastonia, North Carolina

Yummm Donuts is a popular local donut shop known for its delicious and unique flavors that leave a lasting impression on customers. The staff is praised for their friendliness and efficiency in managing orders. The cleanliness of the store adds to the positive experience, making it a favorite choice for desserts at events and gatherings. While delivery options are available, the location has limited parking space.

Krispy Kreme logo

Krispy Kreme

3.9

2990 E Franklin Blvd, Gastonia, North Carolina

The business offers a mix of positive and negative experiences regarding their donuts and service. While some customers appreciate the fresh and seasonal options, particularly pumpkin spice cake donuts, others criticize the inconsistent availability of items and poor customer service. The location provides various services such as delivery and dine-in, but there are complaints about communication and scarcity of products.

Dunkin' logo

Dunkin'

3.9

2302 S New Hope Rd, Gastonia, North Carolina

The business receives mixed feedback on service and cleanliness. Customers appreciate the friendly staff and quick service, with some highlighting positive interactions through drive-thru and dine-in experiences. However, there are concerns about rudeness in certain instances and issues with cleanliness. The establishment offers a variety of dining options and accessibility features.

DonutNV logo

DonutNV

5.0

6 Airline St, Belmont, North Carolina

The donut shop receives high praise for its hot and fresh donuts, with specific mentions of flavors like Pineapple Upside Down and Oreo-themed offerings. Customers appreciate the friendly service and cleanliness, noting that the owners have a warm presence. The lemonade is also highlighted as a positive aspect. Some minor drawbacks include limited parking availability despite a free lot being present.

Dunkin' logo

Dunkin'

3.4

6751 Wilkinson Blvd Store #39, Belmont, North Carolina

The business offers a variety of service options and is popular for breakfast and solo dining. While the coffee has been criticized for its taste, some customers have noted improvements in service recently. The environment can be crowded, and there have been complaints about rude staff behavior. On the positive side, friendly service and clean facilities are appreciated by many.

Dunkin' logo

Dunkin'

4.1

2103 E Main St, Boger City, North Carolina

The business has seen a decline in food quality and customer service recently, with several complaints about cold or poorly prepared food items and unengaging staff interactions. However, it maintains strengths such as great coffee and dessert offerings. The physical infrastructure seems to need maintenance, particularly the driveway. Despite these issues, there are positive aspects like free parking and a variety of service options.

Dunkin' logo

Dunkin'

3.9

335 Vesla Ln, Clover, South Carolina

The establishment offers a variety of breakfast items and quick bites with fast service, but there are some quality control issues observed. Customers have expressed dissatisfaction with food preparation and inconsistencies in order fulfillment. The environment is generally clean, and the staff appears to be friendly and accommodating.