Summary
The reviews for this Dunkin' Donuts location present a mixed picture. While some customers praise the friendly service and clean environment, others report dissatisfaction with the quality of food and beverages. The inconsistency in drink preparation is noted as problematic, yet some patrons appreciate the positive interactions at the drive-thru.
Pros
- Friendly staff
- Clean location
- Freebies given occasionally
- Drive-thru availability
Cons
- Inconsistent food quality
- Cold beverages served
- Long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
1204 S Milwaukee Ave Suite 200, Prospect Heights, Illinois
The business has received mixed feedback, with some customers praising the new management and excellent customer service, while others criticize frequent order mistakes. The establishment offers a variety of services including dine-in, drive-through, and delivery options. It is noted for great coffee and breakfast offerings.
Dunkin'
1301 N Wolf Rd, Mt Prospect, Illinois
The location receives mixed reviews with common complaints about stale donuts and poor service quality. Customers report issues such as incorrect drink preparation and unhelpful staff, leading to frustration. However, the outdoor patio is appreciated for its atmosphere.
Dunkin'
9721 N Milwaukee Ave, Glenview, Illinois
The business offers a range of services including coffee and comfort food with breakfast being a highlight. While weekday mornings are favorable, weekend visits may lead to long wait times and customer service issues. Accessibility is well-covered with facilities for wheelchair users.
Dunkin'
1945 Willow Rd, Northbrook, Illinois
The establishment offers a range of services and amenities, including breakfast, drive-through, and dine-in options with good coffee and quick service. However, customers have reported issues such as inconsistent food quality and attempts to upsell. The business is accessible for wheelchair users and has convenient parking.
Dunkin'
1552 Rand Rd, Des Plaines, Illinois
The Dunkin' location offers strong coffee and generally good service, but faces challenges with employee responsiveness and order accuracy. Customers have expressed frustration over unacknowledged presence inside the store and difficulties in getting refunds for incorrect orders. Despite these issues, the store has a friendly staff, some of whom are commended by regulars.
Dunkin'
820 E Rand Rd, Mt Prospect, Illinois
The reviews for this Dunkin' Donuts location reveal a mixed experience with fast service and good coffee but significant issues with order accuracy and employee attitude. The establishment is praised for its convenient amenities and variety of offerings but criticized for frequent incorrect orders and rude staff behavior. Despite these challenges, the restaurant maintains several positive aspects like a clean environment and delicious desserts.
Dunkin'
2120 Miner St, Des Plaines, Illinois
The establishment is praised for its excellent coffee and friendly service, with many customers highlighting the great atmosphere and consistent quality of food. It's conveniently located on a busy route, although parking can be challenging at times. The use of an app enhances efficiency, but some customers experience limited availability of certain items.
Dunkin'
2606 Dempster St, Park Ridge, Illinois
The reviews indicate mixed experiences at the establishment. Customers appreciate some aspects like food offerings and seating options but have raised concerns regarding staff behavior and hygiene practices. Specific complaints include inadequate communication about equipment issues, improper handling of money during food preparation, and lackadaisical service. The location also faces challenges with customer relations and consistency in serving popular items.