Dunkin' logo

Dunkin'

(3.7)

820 E Rand Rd, Mt Prospect, Illinois

Dunkin' storefront

Summary

The reviews for this Dunkin' Donuts location reveal a mixed experience with fast service and good coffee but significant issues with order accuracy and employee attitude. The establishment is praised for its convenient amenities and variety of offerings but criticized for frequent incorrect orders and rude staff behavior. Despite these challenges, the restaurant maintains several positive aspects like a clean environment and delicious desserts.

Pros

  • good coffee
  • fast service
  • convenient location
  • clean environment
  • variety of options

Cons

  • frequent order mistakes
  • rude staff behavior
  • lack of responsiveness

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Gluten Free
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-11PM
tuesday5AM-11PM
wednesday5AM-11PM
thursday5AM-11PM
friday5AM-11PM
saturday5AM-11PM
sunday5AM-11PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.9

230 W Northwest Hwy, Mt Prospect, Illinois

The location is appreciated for its coffee quality and friendly staff despite frequent service delays and poor handling of orders. Customers enjoy the variety of dining options but are frustrated by inefficient in-store service and wait times.

Dunkin' logo

Dunkin'

3.5

1301 N Wolf Rd, Mt Prospect, Illinois

The location receives mixed reviews with common complaints about stale donuts and poor service quality. Customers report issues such as incorrect drink preparation and unhelpful staff, leading to frustration. However, the outdoor patio is appreciated for its atmosphere.

Dunkin' logo

Dunkin'

3.8

1001 Busse Rd, Mt Prospect, Illinois

The business has received mixed reviews regarding food quality and service consistency. While some customers appreciate certain offerings like breakfast items, others criticize the inconsistent preparation of popular dishes such as hashbrowns and bacon. Service interactions have been reported as occasionally rude or inattentive. Despite these issues, there are amenities supporting various dining preferences, including coffee and multiple dining options.

Dunkin' logo

Dunkin'

3.9

1552 Rand Rd, Des Plaines, Illinois

The Dunkin' location offers strong coffee and generally good service, but faces challenges with employee responsiveness and order accuracy. Customers have expressed frustration over unacknowledged presence inside the store and difficulties in getting refunds for incorrect orders. Despite these issues, the store has a friendly staff, some of whom are commended by regulars.

Dunkin' logo

Dunkin'

3.6

122 S Arlington Heights Rd, Arlington Heights, Illinois

The Dunkin' Donuts in Arlington Heights offers a clean and casual environment with fast, friendly service. Customers appreciate the great coffee and breakfast items, but some are disappointed by inconsistent food quality and limited parking. Despite these issues, many highlight the convenience of their drive-thru and the availability of vegetarian options.

Dunkin' logo

Dunkin'

3.2

1798 Elmhurst Rd, Mt Prospect, Illinois

The new Dunkin' Donuts location offers a mixed experience with some notable strengths and weaknesses. Customers appreciate the coffee quality and service in certain instances but have faced issues like unprofessional staff behavior and unsanitary practices. Despite the positive remarks on cleanliness and atmosphere, there are concerns regarding employee attitude and order accuracy.

Mochinut / Quickly Bubble Tea logo

Mochinut / Quickly Bubble Tea

4.4

76 S Arlington Heights Rd, Arlington Heights, Illinois

Mochinut Arlington Heights is praised for its delicious and frequently changing donuts along with a variety of boba teas. The modern ordering system via iPads adds to the convenience but can lead to longer wait times during peak hours. Despite its appealing decor, some customers have noted high prices and inconsistent service quality. Overall, it offers a good range of offerings in a clean environment, though parking might be limited.

Dunkin' logo

Dunkin'

3.8

1750 Milwaukee Ave, Glenview, Illinois

The reviews for this Dunkin' Donuts location present a mixed picture. While some customers praise the friendly service and clean environment, others report dissatisfaction with the quality of food and beverages. The inconsistency in drink preparation is noted as problematic, yet some patrons appreciate the positive interactions at the drive-thru.