Dunkin' logo

Dunkin'

(3.5)

350 N Hunt Club Rd, Gurnee, Illinois

Dunkin' storefront

Summary

The business offers a range of services including drive-through and dine-in options, with an emphasis on quick service and accessibility features like wheelchair-accessible facilities. Reviews highlight friendly staff and consistent order accuracy as positives but criticize slow service and cold food delivery at times. While the establishment provides good coffee, there are complaints about inefficient mobile ordering processes.

Pros

  • friendly and attentive staff
  • consistent drink orders
  • fast drive-through service
  • wheelchair-accessible facilities
  • good quality coffee

Cons

  • slow in-person service
  • cold food delivered
  • inefficient mobile ordering

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-7PM

Location

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2.7

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The business offers a casual and family-friendly atmosphere with good coffee and breakfast options. However, customers have reported issues such as unfriendly staff, inaccurate order handling, and misleading operating hours. Parking is available but can be limited in tight spaces.

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4.1

5414 Grand Ave, Gurnee, Illinois

The establishment offers a variety of coffee and donuts with generally friendly service, though customer experiences vary significantly. While some patrons appreciate the quick service and product quality, others have faced issues like incorrect orders and rude staff behavior. The location's parking situation is noted as suboptimal.

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Customers rave about the deliciously sugary mini donuts and their ability to melt in your mouth, with popular flavors like strawberry and classic cinnamon sugar. The staff is praised for being friendly and courteous, ensuring a pleasant service experience. The donuts are made fresh to order, offering various flavor options that cater well to solo diners looking for quick visits. Despite the positive feedback on taste and service, there are some concerns about parking availability and high prices.

Dunkin' logo

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3.4

34484 US-45, Third Lake, Illinois

The restaurant is a standard chain known for its friendly service and quick drive-through option. However, customers have noted inconsistent service quality and limited parking due to neighboring businesses. The coffee sometimes lacks flavor, but the donuts are appreciated.

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Thorntons

4.3

34225 US-45, Third Lake, Illinois

The business receives mixed reviews primarily focusing on customer service issues and operational challenges. While some customers appreciate the low fuel prices and availability of lottery tickets, dissatisfaction stems from poor customer interactions and questionable integrity by staff. The environment is clean but could improve in terms of overall service experience. Notably absent are vegan or gluten-free options, suggesting a limited menu catering to specific dietary needs.

Gurnee Donuts logo

Gurnee Donuts

4.8

4949 Grand Ave #9A, Gurnee, Illinois

The donut shop is praised for its exceptional quality and variety of donuts, particularly the apple fritters and UBE purple oreo. The service is known to be accommodating with special requests, enhancing customer satisfaction. However, customers have reported issues with their credit card transactions being duplicated unexpectedly. Despite this, the shop offers a pleasant dining experience with fast service and friendly staff in a clean environment.

Dunkin' logo

Dunkin'

3.6

3200 Sand Lake Rd, Lindenhurst, Illinois

The business offers friendly service and a clean environment with good coffee and delicious donuts. However, there are concerns about staff politeness in the drive-thru and inconsistency in food quality. The establishment has recently been remodeled to appear more welcoming but lacks sufficient seating.

Dunkin' logo

Dunkin'

3.0

3925 Fountain Square Pl, Waukegan, Illinois

The reviews highlight a mixed experience at this establishment, focusing on inconsistent food quality and service issues. Customers frequently note problems with order accuracy and slow service, particularly at the drive-thru. Positive feedback is often centered around the location's convenience and coffee offerings. However, concerns about staff training and management are prevalent.