Summary
The establishment is praised for its excellent service and quality of coffee, with a particularly commendable team effort noted by customers. However, there are concerns about inconsistent food preparation and hygiene issues such as roaches in drinks. While the business offers various services including delivery and dine-in options, some reviews indicate operational discrepancies like early closures.
Pros
- attentive service
- high-quality coffee
- teamwork among staff
- casual atmosphere
- good for solo dining
Cons
- inconsistent food quality
- hygiene issues
- early closures
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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Customers have mixed experiences with this Dunkin' location, praising the coffee and friendly service in the past but expressing recent dissatisfaction due to uncleanliness, rushed orders, and staff issues. Issues like food contamination and miscommunication are notable concerns, alongside a change in staff resulting in reduced quality of interaction.
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The business is experiencing significant service and management issues leading to customer dissatisfaction. Multiple reviews highlight slow service, rude employees, poor handling of money and food preparation practices, unclean environment, and incorrect order fulfillment. Despite these problems, the establishment offers a variety of services including coffee, breakfast items, and takeout options.
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The business offers consistently fresh breakfast items like hashbrowns and munchkins with fast service. However, there are significant hygiene concerns, including handling food without gloves and potential cross-contamination. Customer service issues were also noted, such as incorrect orders and unhelpful staff behavior. Despite these negatives, the establishment is praised for its cleanliness and efficient preparation.
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The reviews indicate mixed experiences with the staff's attitude, varying from rude and inconsiderate to friendly and helpful. While some customers appreciate the selection and service speed, others encounter issues such as rudeness and lack of product readiness. The business offers a range of services including dine-in, takeout, and delivery, and is popular for breakfast options.
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The reviews indicate dissatisfaction with service speed and accuracy at the location, including issues during rush hour and late-night visits. Customers reported rude behavior from staff and problems with order fulfillment, such as microwaving instead of toasting bagels and not providing expected items like cream cheese. Despite being a fast food establishment known for coffee, there were complaints about unavailability of caffeinated options early in the morning.