Dunkin' storefront

Summary

The reviews indicate a consistently slow service and order inaccuracies at this Dunkin Donuts location on Dixwell Ave in Hamden. Customers reported long wait times even during less busy periods and frequent errors with orders, such as incorrect items being served. The store seems understaffed, particularly during morning rushes, leading to delays. Despite offering amenities like dine-in, takeout, and delivery options, the negative experiences seem to overshadow these benefits. High prices were also mentioned as a concern.

Pros

  • good coffee quality
  • variety of dining options
  • family-friendly environment
  • free parking available

Cons

  • slow service speed
  • frequent order mistakes
  • inadequate staffing for rush hours

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday4AM-7PM

Location

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Mighty Donuts

4.2

1700 Dixwell Ave, Hamden, Connecticut

Mighty Donuts offers fresh, picture-worthy donuts with great staff and friendly service. Customers appreciate the kid-friendly environment and variety of options like raspberry fluff. However, some issues include presentation concerns and a perceived attitude problem from staff. The shop is known for its casual atmosphere and accessibility.

Dunkin' logo

Dunkin'

3.4

1399 Dixwell Ave, Hamden, Connecticut

The reviews for this Dunkin' location highlight several service issues and operational inefficiencies. Customers frequently encounter long wait times, especially during drive-through, and report poor staff communication leading to mistakes in orders. Additionally, there are complaints about customer service attitudes and inconsistent staffing. Despite these problems, some customers appreciate the basic offerings like coffee.

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Dunkin'

2.6

244 Skiff St, Hamden, Connecticut

The Dunkin' location on Whitney Ave has received negative feedback from customers due to poor service and incorrect orders. Patrons have reported long wait times, unfriendly staff interactions, and issues with the quality of coffee served. The drive-through is notably preferred over in-store service, which suffers from neglect and inefficiency. Despite this, there are mentions of a clean environment, highlighting some positive aspects.

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Dunkin'

3.4

940 Dixwell Ave, Hamden, Connecticut

Customers appreciate the fast and friendly service at this location but have expressed dissatisfaction with technical issues affecting order accuracy. The staff is generally helpful, although operational challenges such as broken equipment and staffing shortages are noted. Some customers faced problems with point redemption for free items due to system errors.

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Dunkin'

3.5

In Mobil Gas Station, 384 State St, North Haven, Connecticut

The Dunkin' Donuts location has experienced a decline in service quality recently, with several customers reporting poor customer interactions and issues with order accuracy. While the establishment offers various dining options and amenities like free parking, there are significant concerns about employee attentiveness and management effectiveness.

Dunkin' logo

Dunkin'

3.6

2490 Whitney Ave, Hamden, Connecticut

Reviews for this Dunkin' Donuts location present a mixed picture of customer service experiences and offerings. Some customers commend the friendly staff and excellent coffee, while others highlight significant issues with drive-through efficiency and employee attentiveness. The business provides diverse dining options and amenities like free parking and Wi-Fi.

Whitney Donut And Sandwich Shop logo

Whitney Donut And Sandwich Shop

4.7

2574 Whitney Ave, Hamden, Connecticut

The establishment offers a wide variety of donuts and breakfast items with consistently positive feedback on food quality and service speed. Customers appreciate the friendly staff and clean environment but note issues with parking space limitations. The business also provides multiple service options including dine-in, takeout, delivery, and drive-thru.

Dunkin' logo

Dunkin'

3.5

1950 State St, Hamden, Connecticut

The business offers a variety of services and has mixed reviews. Customers appreciate the fast service, diverse menu options including coffee, breakfast items, and vegetarian offerings. However, there are several complaints about rude employees, inconsistent food quality, and issues with drive-through service.