Dunkin' logo

Dunkin'

(2.6)

7450 Barrington Rd, Hanover Park, Illinois

Dunkin' storefront

Summary

The establishment offers a range of popular services including drive-through and curbside pickup but encounters operational inefficiencies leading to long wait times, especially during busy hours. While praised for its convenient location and satisfying offerings like coffee and desserts, customers have raised concerns about order accuracy and quality consistency. The environment is clean and conducive to solo dining or working on a laptop.

Pros

  • convenient location
  • satisfying coffee options
  • clean environment
  • good for working solo
  • variety of services

Cons

  • long wait times
  • order accuracy issues
  • quality inconsistency

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday3:30AM-10PM
tuesday3:30AM-10PM
wednesday3:30AM-10PM
thursday3:30AM-10PM
friday3:30AM-10PM
saturday3:30AM-10PM
sunday4AM-10PM

Location

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The establishment offers a variety of freshly made donuts and bagels at reasonable prices with fast, friendly service in a clean environment. While the quality of food is praised, there are suggestions for improvements in store cleanliness and ambiance. The location has ample parking and offers multiple service options including dine-in, takeout, and drive-thru.

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The reviews highlight several recurring issues at this Dunkin' location, primarily focusing on poor customer service and order inaccuracies. Customers have expressed dissatisfaction with the treatment received from staff, who are perceived as inexperienced and unprofessional. Additionally, there are complaints about product quality, such as improperly made coffee and small portion sizes. Despite these negative experiences, some aspects like good breakfast options and various service methods remain appreciated.

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The business is well-regarded for its friendly and helpful staff, with many employees being familiar faces to regular customers. The store maintains a clean environment with neatly organized shelves and stocked items. However, some experiences with customer service have been less satisfactory, particularly when issues arise that require interaction with staff. Pricing and parking availability are areas of concern for some patrons.

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3.8

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Customers appreciate the fast service and convenient options like drive-thru but express dissatisfaction with rude staff interactions and inconsistent opening hours. The donuts are a highlight for many patrons, though there are concerns about potential mold in food items and parking availability.

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3.8

1550 Lake St, Roselle, Illinois

The reviewed Dunkin' location is praised for its fast and friendly service, consistent quality compared to other locations, and cleanliness. Customers appreciate the high-quality coffee offerings and overall great experience. However, there are complaints about order inaccuracies and occasional stale donuts. The staff's efficiency and professionalism contribute significantly to customer satisfaction.

Dunkin' logo

Dunkin'

3.8

1305 Barrington Rd, Hoffman Estates, Illinois

The location offers great coffee and has a friendly staff with clean premises, making it ideal for breakfast and solo dining experiences. However, there are consistent issues with drink preparation leading to dissatisfaction among customers. Despite having multiple service options and being family-friendly, the business struggles with employee training and customer acknowledgment.

Dunkin' logo

Dunkin'

3.3

656 S Sutton Rd, Streamwood, Illinois

The Dunkin' location receives mixed feedback regarding service efficiency and product availability. While customers appreciate the friendly staff and quick service, there are recurring issues with order accuracy and stock shortages for popular items like coffee and donuts. The establishment maintains a clean environment and is appreciated for its positive energy.

County Donuts logo

County Donuts

4.3

1218 S Roselle Rd, Schaumburg, Illinois

This donut shop offers a delightful experience with freshly made and diverse donuts, including unique options like stuffed varieties and fried cinnamon rolls. The establishment provides an appealing atmosphere reminiscent of the 1950s and ensures high-quality service from friendly staff. While prices are generally reasonable, some customers have encountered issues with product consistency, such as missing cream fillings in pastries. Accessibility is strong, with wheelchair-friendly facilities available.