Summary
The business is well-regarded for its friendly and helpful staff, with many employees being familiar faces to regular customers. The store maintains a clean environment with neatly organized shelves and stocked items. However, some experiences with customer service have been less satisfactory, particularly when issues arise that require interaction with staff. Pricing and parking availability are areas of concern for some patrons.
Pros
- friendly staff
- clean environment
- well-organized store
- helpful service
Cons
- limited parking options
- occasional high prices
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
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2263 W Schaumburg Rd, Schaumburg, Illinois
The reviews highlight several recurring issues at this Dunkin' location, primarily focusing on poor customer service and order inaccuracies. Customers have expressed dissatisfaction with the treatment received from staff, who are perceived as inexperienced and unprofessional. Additionally, there are complaints about product quality, such as improperly made coffee and small portion sizes. Despite these negative experiences, some aspects like good breakfast options and various service methods remain appreciated.
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The establishment offers a range of popular services including drive-through and curbside pickup but encounters operational inefficiencies leading to long wait times, especially during busy hours. While praised for its convenient location and satisfying offerings like coffee and desserts, customers have raised concerns about order accuracy and quality consistency. The environment is clean and conducive to solo dining or working on a laptop.
Country Style Donuts
1519 IL-19, Hanover Park, Illinois
The establishment offers a variety of freshly made donuts and bagels at reasonable prices with fast, friendly service in a clean environment. While the quality of food is praised, there are suggestions for improvements in store cleanliness and ambiance. The location has ample parking and offers multiple service options including dine-in, takeout, and drive-thru.
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2089 Barrington Rd, Hoffman Estates, Illinois
The Dunkin' location offers a convenient drive-thru service that is appreciated for its speed and accuracy, especially by those stopping after visits to nearby locations like U-Haul. Customers enjoy the coffee quality compared to other chains but have experienced inconsistent food heating and preparation issues. Despite these positives, there are concerns about the attitude of staff at times and the cleanliness of the establishment.
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Customers appreciate the fast service and convenient options like drive-thru but express dissatisfaction with rude staff interactions and inconsistent opening hours. The donuts are a highlight for many patrons, though there are concerns about potential mold in food items and parking availability.
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477 W Golf Rd, Schaumburg, Illinois
The business has received mixed feedback from customers. Some praise the great coffee and dessert offerings along with friendly staff and a clean environment, while others express dissatisfaction due to rude service and issues with order accuracy and pricing. The inconsistency in employee performance seems to be affecting customer experiences negatively.
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656 S Sutton Rd, Streamwood, Illinois
The Dunkin' location receives mixed feedback regarding service efficiency and product availability. While customers appreciate the friendly staff and quick service, there are recurring issues with order accuracy and stock shortages for popular items like coffee and donuts. The establishment maintains a clean environment and is appreciated for its positive energy.