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Summary
The service at this Dunkin' location shows variability with some customers praising the customer service and food quality while others report poor experiences including incorrect orders, unaccommodating staff, and issues with third-party delivery services. The establishment offers a range of dining options and is family-friendly with good accessibility.
Pros
- Responsive management
- Great coffee quality
- Family-friendly atmosphere
- Variety of breakfast items
- Good for kids
Cons
- Incorrect orders served
- Rude staff encounters
- Delivery service issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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United Dairy Farmers
7224 Taylorsville Rd, Huber Heights, Ohio
The business has received several negative reviews primarily focused on poor customer service and staff attitude. Customers reported unprofessional behavior from staff members and issues with mischarging for fuel. Despite some negative aspects, there are benefits like free parking and credit card acceptance that can be noted.
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Tim Hortons
7901 Brandt Pike, Huber Heights, Ohio
The business offers a variety of services including delivery, drive-through, and takeout options, with highlights such as great coffee and tea selection. It is popular for breakfast, lunch, and solo dining, providing a casual atmosphere suitable for working on laptops. The establishment is accessible, featuring wheelchair-friendly facilities.
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Donut Palace
5115 Old Troy Pike, Huber Heights, Ohio
Donut Palace offers a mix of positive and negative experiences according to customer reviews. The donuts receive praise for their flavor and quality, particularly the maple and chocolate iced cream filled varieties. Service is highlighted as friendly and accommodating, with employees willing to make special requests when possible. However, some customers report issues with high prices and parking difficulties. The store provides a variety of service options, including delivery and drive-through, but has limitations in seating arrangements and restroom accessibility.
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United Dairy Farmers
8733 N Dixie Dr, Dayton, Ohio
The reviews present a mixed experience at UDF with highlights on delicious ice cream and malted beverages but marred by inconsistent service quality, particularly from an employee named Connie. While some customers appreciate the cleanliness and friendly service when not dealing with Connie, others recount negative interactions that have led to dissatisfaction. The location offers convenience in terms of free parking and a clean environment, yet concerns about service speed and rude behavior remain prominent.
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United Dairy Farmers
3026 Harshman Rd, Dayton, Ohio
The business generally receives positive feedback for its cleanliness and friendly service. The ice cream is often praised, with specific flavors like paintball blast being favorites. However, there are concerns about staff behavior, particularly regarding a rude employee at the counter. Additionally, some customers have experienced issues with payment methods.
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Jim's Donut Shop
122 E National Rd, Vandalia, Ohio
Jim's Donut Shop is praised for its delightful variety of donuts and pleasant atmosphere, with particular highlights on the apple fritters and Bavarian cream. The service is noted as friendly and efficient, enhancing the overall positive experience. Despite these strengths, some customers have expressed concerns about the quality consistency of certain items like apple fritters and cinnamon donuts, and there are issues related to parking.
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Dunkin'
2815 Harshman Rd, Dayton, Ohio
The location generally offers excellent service and coffee quality, with a friendly and professional staff noted by several customers. However, there are complaints about inconsistent food temperature and poor customer service incidents. The coffee grounds in drinks and the attitude of some staff members have also been points of contention.
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Tim Hortons
1975 Harshman Rd, Dayton, Ohio
The business offers great coffee and donuts with fast, friendly service, but has some notable drawbacks. Service at closing time is a concern, and food quality issues have been reported, particularly with certain menu items being inaccurate or poorly prepared. While there are multiple options for ordering, the in-store experience sometimes lacks efficiency.