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Summary
The reviews present a mixed experience at UDF with highlights on delicious ice cream and malted beverages but marred by inconsistent service quality, particularly from an employee named Connie. While some customers appreciate the cleanliness and friendly service when not dealing with Connie, others recount negative interactions that have led to dissatisfaction. The location offers convenience in terms of free parking and a clean environment, yet concerns about service speed and rude behavior remain prominent.
Pros
- Delicious ice cream
- Clean environment
- Friendly service
- Variety of treats
Cons
- Inconsistent service quality
- Rude employee behavior
About
Convenience-store chain known for ice cream & dairy, offering cones, shakes, milk & gas fill-ups.
Features
Hours
Location
Other Donut Shops Nearby
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Jim's Donut Shop
122 E National Rd, Vandalia, Ohio
Jim's Donut Shop is praised for its delightful variety of donuts and pleasant atmosphere, with particular highlights on the apple fritters and Bavarian cream. The service is noted as friendly and efficient, enhancing the overall positive experience. Despite these strengths, some customers have expressed concerns about the quality consistency of certain items like apple fritters and cinnamon donuts, and there are issues related to parking.
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Dunkin'
3621 Terminal Dr, Vandalia, Ohio
The location offers fast service and great coffee, making it popular for breakfast and solo dining. However, there are concerns about customer service quality, particularly regarding rudeness from staff. While convenient with curbside pickup, delivery, and takeout options, the store only sells donuts for food and lacks dine-in facilities. The business is wheelchair accessible with a free parking lot.
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Dunkin'
7680 Old Troy Pike, Huber Heights, Ohio
The service at this Dunkin' location shows variability with some customers praising the customer service and food quality while others report poor experiences including incorrect orders, unaccommodating staff, and issues with third-party delivery services. The establishment offers a range of dining options and is family-friendly with good accessibility.
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Donut Palace
5115 Old Troy Pike, Huber Heights, Ohio
Donut Palace offers a mix of positive and negative experiences according to customer reviews. The donuts receive praise for their flavor and quality, particularly the maple and chocolate iced cream filled varieties. Service is highlighted as friendly and accommodating, with employees willing to make special requests when possible. However, some customers report issues with high prices and parking difficulties. The store provides a variety of service options, including delivery and drive-through, but has limitations in seating arrangements and restroom accessibility.
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United Dairy Farmers
1943 E Siebenthaler Ave, Dayton, Ohio
The business has a mixed reputation based on customer experiences. While some appreciate the friendly service and cleanliness, others criticize rude employees and outdated processes. Concerns are raised about inconsistent quality in ice cream products, especially milkshakes. The lack of responsiveness to issues is highlighted by customers who faced difficulties with transactions and experienced poor customer service.
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Tim Hortons
899 S Main St, Englewood, Ohio
Customers have mixed experiences at this Tim Hortons location. While some praised certain employees for their excellent service and product recommendations, others reported long wait times, poor customer interactions, and unprofessional conduct. The inconsistency in employee performance and quality of products has led to dissatisfaction among patrons.
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Dunkin'
849 S Main St, Englewood, Ohio
The business provides a welcoming and friendly atmosphere with consistently prepared coffee and food options, supported by a rewards program. While the service is generally reliable, there are instances of long wait times and order inaccuracies that can detract from the experience. The establishment offers multiple convenient ordering and dining options, including curbside pickup, delivery, drive-through, takeout, and dine-in.
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United Dairy Farmers
3026 Harshman Rd, Dayton, Ohio
The business generally receives positive feedback for its cleanliness and friendly service. The ice cream is often praised, with specific flavors like paintball blast being favorites. However, there are concerns about staff behavior, particularly regarding a rude employee at the counter. Additionally, some customers have experienced issues with payment methods.