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Summary
The business offers a variety of service options including drive-through and dine-in, making it convenient for different customer preferences. However, there are consistent issues with customer service and food quality as highlighted by multiple reviews. The coffee is generally well-received, but other menu items like donuts and breakfast sandwiches often fall short in terms of taste and presentation. Accessibility features such as wheelchair-friendly facilities are noted, which enhances the venue's appeal to a broader audience.
Pros
- convenient drive-through
- friendly coffee quality
- good Wi-Fi availability
- casual atmosphere
- variety of service options
Cons
- rude customer service
- overcooked food items
- misordered drinks
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Mochinut
8545 S Emerson Ave Suite 100, Indianapolis, Indiana
The cafe offers a unique selection of mochi donuts and Korean corn dogs that are popular among locals due to their quality and taste. The environment is clean and friendly with a casual atmosphere. Despite the high prices and limited parking, customers appreciate the fast service and diverse menu options.
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Jack's Donuts Southport Road
6835 E Southport Rd, Indianapolis, Indiana
Jacks Donuts is appreciated for its friendly service and delicious donuts, though some customers feel the prices are high. The shop offers a variety of unique flavors but has issues with quality control and donut size consistency. Despite these concerns, many patrons enjoy the convenient location and welcoming atmosphere.
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Dunkin'
7853 US 31 S A, Indianapolis, Indiana
The Dunkin' Donuts location receives mixed feedback regarding its offerings and service. While many appreciate the consistent quality of coffee and friendly staff, there are concerns about order accuracy, maintenance cleanliness, and employee training. The establishment provides various dining options with convenient services like curbside pickup and drive-through.
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Dunkin'
5435 E Thompson Rd, Indianapolis, Indiana
The Dunkin' Donuts has mixed customer experiences. While some customers appreciate the friendly service and tasty donuts, others have faced issues with rude staff, incorrect orders, and poor food quality. The establishment provides a variety of services such as drive-through and dine-in options, but there are complaints about high prices and inconsistent quality.
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Pana Donuts
5370 E Thompson Rd suite a, Indianapolis, Indiana
Pana Donuts is praised for its fresh and delicious offerings, particularly the maple donuts and apple fritters. Customers appreciate the friendly and efficient service across various convenient options such as drive-through, dine-in, and takeout. The establishment offers a clean environment with both indoor and outdoor seating available. While some customers are delighted by their experience, there are concerns about limited parking and high prices.
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Dunkin'
120 W Smith Valley Rd Suite A, Greenwood, Indiana
The business offers a variety of options for service and dining, including drive-thru, dine-in, and takeout. However, customers have expressed dissatisfaction with the quality and consistency of their coffee and donuts, as well as poor customer service experiences. The cleanliness of the establishment has also been criticized, contributing to an overall decline in customer satisfaction.
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Dunkin'
8134 E Southport Rd, Indianapolis, Indiana
The reviewed store exhibits a significant gap between service expectations and actual customer experiences. Several customers reported feeling ignored and unacknowledged upon entering the establishment, with some experiencing confusion regarding order accuracy and employee attitude. Complaints included burnt breakfast items, hard donuts, incorrect orders in the drive-through, and misleading closing times, which contradicted their online listings. While some highlights include a casual atmosphere and good coffee, these positives are overshadowed by consistent reports of poor customer service and operational inconsistencies.
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Rise 'n Roll Bakery - Greenwood
1277 N State Rd 135, Greenwood, Indiana
The business is highly regarded for its exceptional donuts and excellent coffee, contributing to a relaxing atmosphere ideal for solo dining. While the service is praised for being fast and friendly, there are criticisms regarding hygiene practices at certain locations. The establishment offers convenient service options like delivery, drive-through, takeout, and in-store pickup, alongside free parking.