Dunkin' storefront

Summary

The Dunkin' Donuts has mixed customer experiences. While some customers appreciate the friendly service and tasty donuts, others have faced issues with rude staff, incorrect orders, and poor food quality. The establishment provides a variety of services such as drive-through and dine-in options, but there are complaints about high prices and inconsistent quality.

Pros

  • friendly service
  • tasty donuts
  • quick service
  • good coffee
  • casual atmosphere

Cons

  • rude staff members
  • incorrect orders
  • poor food quality
  • high prices

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday6AM-7PM

Location

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Jack's Donuts Southport Road

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Dunkin' logo

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The business offers a variety of service options including drive-through and dine-in, making it convenient for different customer preferences. However, there are consistent issues with customer service and food quality as highlighted by multiple reviews. The coffee is generally well-received, but other menu items like donuts and breakfast sandwiches often fall short in terms of taste and presentation. Accessibility features such as wheelchair-friendly facilities are noted, which enhances the venue's appeal to a broader audience.

Dunkin' logo

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The reviewed store exhibits a significant gap between service expectations and actual customer experiences. Several customers reported feeling ignored and unacknowledged upon entering the establishment, with some experiencing confusion regarding order accuracy and employee attitude. Complaints included burnt breakfast items, hard donuts, incorrect orders in the drive-through, and misleading closing times, which contradicted their online listings. While some highlights include a casual atmosphere and good coffee, these positives are overshadowed by consistent reports of poor customer service and operational inconsistencies.

Mochinut logo

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Dunkin' logo

Dunkin'

3.6

7853 US 31 S A, Indianapolis, Indiana

The Dunkin' Donuts location receives mixed feedback regarding its offerings and service. While many appreciate the consistent quality of coffee and friendly staff, there are concerns about order accuracy, maintenance cleanliness, and employee training. The establishment provides various dining options with convenient services like curbside pickup and drive-through.

Jack's Donuts of Irvington logo

Jack's Donuts of Irvington

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Jack's Donuts in Irvington has received mixed reviews from customers. While many patrons appreciate the quality of donuts and the friendly service, some have concerns over pricing and the amount of icing on certain items. The location offers a clean environment with easy access to complementary parking. It provides both dine-in and takeout services but lacks delivery options. Although there are gluten-free options available, no other dietary accommodations such as vegan or dairy-free were explicitly mentioned.

Thorntons logo

Thorntons

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