Dunkin' storefront

Summary

The Dunkin' location reviewed here shows a mixed bag of experiences from customers. While some praise the friendly service and cleanliness, others report issues with rude staff and slow service. Additionally, there are occasional problems with order accuracy, particularly concerning caramel additions to coffee. Despite these inconsistencies in service, the establishment remains popular for its coffee and breakfast offerings. The location is noted for its accessibility features, including wheelchair accommodations.

Pros

  • Friendly staff occasionally
  • Clean environment maintained
  • Quick and reliable orders often
  • Great coffee highlighted
  • Good for solo diners

Cons

  • Rude or unprofessional employees at times
  • Order inaccuracies with drinks
  • Slow service reported

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Open 24/7
Early Morning Hours

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

Dunkin' logo

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3.7

257 Lyons Ave #259, Newark, New Jersey

The business offers a variety of service options including curbside pickup and dine-in with an emphasis on coffee and comfort food. Reviews highlight friendly staff and good quality coffee but note occasional customer service issues and cleanliness concerns. It is popular for breakfast, solo dining, and working on a laptop.

Dunkin' logo

Dunkin'

3.9

857 Springfield Ave, Irvington, New Jersey

The establishment is praised for its exceptional coffee quality and friendly service, with staff being consistently upbeat and professional. However, there are significant concerns about hygiene issues related to delivery orders. Despite some negative feedback regarding specific incidents, the overall atmosphere is casual and family-friendly.

Dunkin' logo

Dunkin'

4.1

1107 Stuyvesant Ave., Irvington, New Jersey

The business offers a welcoming atmosphere with consistently friendly and courteous staff despite occasional busy periods. The quality of coffee and donuts is appreciated by customers who also enjoy the clean environment. However, issues like limited staffing during peak hours can affect service speed and food quality.

Dunkin' logo

Dunkin'

3.8

1410 N Broad St, Hillside, New Jersey

The establishment offers a mixed experience with commendable customer service from some employees and good coffee but suffers from inconsistent service quality. Parking issues are a concern for customers, along with high prices. There have been serious complaints regarding accidents caused by mishandled drive-through orders.

Dunkin' logo

Dunkin'

3.0

652 US-22, Hillside, New Jersey

The reviews collectively paint a negative picture of this Dunkin' Donuts location, citing poor customer service and unsanitary conditions. Customers reported encounters with rude employees and found the food quality disappointing. Additionally, there were serious concerns regarding cleanliness, as one reviewer mentioned finding ants in their food.

Dunkin' logo

Dunkin'

4.0

1156 Liberty Ave, Hillside, New Jersey

The establishment has garnered mixed reviews primarily focused on poor customer service and order accuracy issues. Many customers experienced significant wait times and confrontational interactions with staff. Although the location offers various services such as drive-through and dine-in options, there are notable complaints regarding service quality. Despite these issues, the business is popular for its breakfast offerings.

Dunkin' logo

Dunkin'

4.0

1451 Stuyvesant Ave., Union, New Jersey

The establishment offers a welcoming atmosphere with clean surroundings and fast service, particularly known for its great coffee and breakfast options. However, customer service issues have been noted, including problems with order accuracy and lack of accommodation for simple requests. The business features ample amenities and accessibility, enhancing the overall experience.

Dunkin' logo

Dunkin'

4.2

1401 Morris Ave, Union, New Jersey

The Dunkin' Donuts location has a reputation for exceptional service and cleanliness, with friendly staff maintaining professionalism even under pressure. Patrons appreciate the fast service and consistently accurate orders over multiple visits. However, some customers have experienced issues with order accuracy on occasions, particularly regarding specific items like donuts. The business offers a range of services including takeout, dine-in, and delivery, along with amenities such as Wi-Fi and accessible facilities for wheelchair users.