Summary
The establishment offers a clean environment with consistently friendly staff and efficient service, particularly praised for their coffee quality. However, there have been issues with order accuracy via the app and cleanliness concerns on food items. Despite these drawbacks, the business provides various dining options and accessibility features.
Pros
- clean environment
- friendly staff
- efficient drive-through
- great coffee
- variety of seating
Cons
- order inaccuracies
- inconsistent food quality
- occasional cleanliness issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
3635 Philips Hwy, Jacksonville, Florida
The establishment has experienced a significant decline in service quality and staff competence since opening. Customers report frequent mistakes with orders and unpleasant interactions with staff, including rude behavior and lack of attention to detail. While the initial concept had promise, consistent negative experiences have led many to reconsider patronizing this location.
Cheer Donuts
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Good Dough
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Good Dough is praised for its unique and delicious donuts, such as the churro and cardamom sugar varieties. Customers appreciate the fast service, clean environment, and cozy atmosphere. While some highlight great coffee options, others mention inconsistencies in product quality. The business offers various services including delivery and dine-in, and it is known to be family-friendly with a casual vibe.
Dunkin'
5150 University Blvd W, Jacksonville, Florida
The business offers a variety of options including breakfast and coffee, with great desserts highlighted by customers. Despite these positives, there are reports of rude staff behavior and inconsistent service quality. Parking is generally accessible but can be challenging due to construction.
Dunkin'
3430 University Blvd S, Jacksonville, Florida
The establishment offers a mix of positive and negative experiences according to customer feedback. While customers appreciate the friendly staff and great coffee, there are consistent issues with order accuracy and employee responsiveness. The business provides various service options, including drive-through and delivery, and has a cozy atmosphere suitable for solo dining or working on laptops.
Bunny's Donut Shop
6426 Bowden Rd, Jacksonville, Florida
Bunny's Donut Shop is celebrated for its exceptional donuts and croissants, with many customers praising the quality and variety of flavors available. The friendly staff and clean environment contribute to a positive experience, as does the play area for children. Despite some limitations like parking availability, the shop offers various service options including takeout and dine-in, and is noted for its family-friendly atmosphere.
Dunkin'
5555 Roosevelt Blvd, Jacksonville, Florida
The business receives praise for its friendly staff and efficient service, highlighted by a kind checkout experience at early hours and fast delivery times. However, some customers have faced issues with product quality, notably with tea bag integrity leading to dissatisfaction. While there are concerns about customer service attitudes in certain instances, the overall environment is appreciated for cleanliness and amenities like free parking.
Dunkin'
7171 Philips Hwy, Jacksonville, Florida
The Dunkin' location on Phillips Highway in Jacksonville is generally well-received for its excellent service and quality offerings like coffee and donuts. Staff such as Jada, Traci, and Jordan are noted for their friendly and personalized service, enhancing customer experience. However, there are concerns about inconsistent food presentation and occasional poor service from staff at the drive-thru.