Dunkin' storefront

Summary

The Dunkin' location on Phillips Highway in Jacksonville is generally well-received for its excellent service and quality offerings like coffee and donuts. Staff such as Jada, Traci, and Jordan are noted for their friendly and personalized service, enhancing customer experience. However, there are concerns about inconsistent food presentation and occasional poor service from staff at the drive-thru.

Pros

  • Excellent coffee
  • Friendly staff
  • Good donuts
  • Fast service
  • Clean environment

Cons

  • Inconsistent presentation
  • Occasional rude staff
  • Limited parking options

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Custom Orders
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location

Hours

monday5AM-10PM
tuesday5AM-10PM
wednesday5AM-10PM
thursday5AM-10PM
friday5AM-10PM
saturday5AM-10PM
sunday5AM-10PM

Location

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The reviews highlight a mix of positive and negative experiences at Dunkin'. Customers appreciate the fast service, cleanliness, and good coffee, but some report high prices and poor customer interaction. The drive-thru service often faces criticism for delays. Despite these issues, many prefer this location due to its friendliness.

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3.7

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The business receives mixed feedback from customers regarding service and food quality. While the morning crew is praised for their energy and speed, there are complaints about rude staff and inconsistent food quality. Some customers had negative experiences with cleanliness and customer service during specific visits.

Dunkin' logo

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4.0

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The business offers friendly and speedy service with a trendy atmosphere. While the coffee is praised, there are complaints about staff attitude and inconsistencies in food preparation. Some customers experienced poor customer interactions and issues with bathroom accessibility.

Cheer Donuts logo

Cheer Donuts

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Cheer Donut is praised for its delicious donuts and friendly service, with particular highlights on the apple fritter and breakfast options. Customers appreciate the personal attention from owner Miss Shirley and her staff, enhancing the overall experience. While some note the shop's limited parking, others find the prices reasonable. The cozy atmosphere and Southern hospitality make it a popular spot for locals despite being 40 minutes away for many.

Dunkin' logo

Dunkin'

3.9

3430 University Blvd S, Jacksonville, Florida

The establishment offers a mix of positive and negative experiences according to customer feedback. While customers appreciate the friendly staff and great coffee, there are consistent issues with order accuracy and employee responsiveness. The business provides various service options, including drive-through and delivery, and has a cozy atmosphere suitable for solo dining or working on laptops.