Dunkin' storefront

Summary

The reviews highlight a mix of positive and negative experiences at Dunkin'. Customers appreciate the fast service, cleanliness, and good coffee, but some report high prices and poor customer interaction. The drive-thru service often faces criticism for delays. Despite these issues, many prefer this location due to its friendliness.

Pros

  • fast friendly service
  • clean environment
  • good coffee quality
  • quick takeout
  • thorough attention

Cons

  • high prices
  • poor customer interaction
  • drive-thru delays

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday6AM-8PM

Location

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Doughfee Donuts, Coffee and Compassion!!! - WE ARE OPEN!!!

4.8

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2.4

10951 Old St Augustine Rd, Jacksonville, Florida

The reviews present a mixed experience at the Dunkin' location, with praise for friendly service and high-quality coffee contrasting sharply against complaints of poor customer service and stale pastries. Some customers highlighted excellent interactions with certain staff members, while others encountered unfriendly or uncooperative employees. Issues like stale donuts, inadequate bagel toasting, and payment disputes were noted as significant drawbacks.

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The Krispy Kreme location offers consistently excellent customer service and high-quality donuts, particularly the maple and hot glazed varieties. Patrons appreciate the friendly staff, especially mentioning employees like Ari and a knowledgeable female supervisor who enhances the experience with their professionalism and warmth. However, there are occasional issues with promotions not being honored, leading to dissatisfaction among some customers. The location provides a range of service options including dine-in and takeout, alongside amenities such as free parking.

Dunkin' logo

Dunkin'

3.7

7171 Philips Hwy, Jacksonville, Florida

The Dunkin' location on Phillips Highway in Jacksonville is generally well-received for its excellent service and quality offerings like coffee and donuts. Staff such as Jada, Traci, and Jordan are noted for their friendly and personalized service, enhancing customer experience. However, there are concerns about inconsistent food presentation and occasional poor service from staff at the drive-thru.

Dunkin' logo

Dunkin'

3.5

11857 San Jose Blvd, Jacksonville, Florida

The establishment offers great coffee and a variety of dining options but struggles with customer service issues, including rude staff interactions and inconsistent order fulfillment. Despite the appealing menu and ambiance, negative experiences related to staff behavior and operational practices have been highlighted by several customers.

Dunkin' logo

Dunkin'

4.0

9978 Old Baymeadows Rd Ste 5, Jacksonville, Florida

The business offers friendly and speedy service with a trendy atmosphere. While the coffee is praised, there are complaints about staff attitude and inconsistencies in food preparation. Some customers experienced poor customer interactions and issues with bathroom accessibility.

Bunny's Donut Shop logo

Bunny's Donut Shop

5.0

6426 Bowden Rd, Jacksonville, Florida

Bunny's Donut Shop is celebrated for its exceptional donuts and croissants, with many customers praising the quality and variety of flavors available. The friendly staff and clean environment contribute to a positive experience, as does the play area for children. Despite some limitations like parking availability, the shop offers various service options including takeout and dine-in, and is noted for its family-friendly atmosphere.

Dunkin' logo

Dunkin'

3.5

5150 University Blvd W, Jacksonville, Florida

The business offers a variety of options including breakfast and coffee, with great desserts highlighted by customers. Despite these positives, there are reports of rude staff behavior and inconsistent service quality. Parking is generally accessible but can be challenging due to construction.