Dunkin' storefront

Summary

The Dunkin Donuts location generally provides excellent customer service, with employees like Ryan and Murphy being praised for their professionalism and welcoming nature. However, there are issues with order accuracy and staffing levels that could affect the efficiency of service. While the environment is casual and cozy, some customers have experienced delays and confusion, especially during busy times.

Pros

  • excellent customer service
  • welcoming to all guests
  • great coffee selection
  • wide range of seating options

Cons

  • occasional order errors
  • staffing issues
  • slow service at times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Outdoor Seating
Wheelchair Accessible
Chain Location

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday4:30AM-8PM
sunday4:30AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.4

110 New Berlin Rd, Jacksonville, Florida

Customers have mixed experiences with the business. The coffee quality and customer service received varied feedback, with some expressing dissatisfaction about incorrect orders and cancellation issues. On a positive note, the breakfast items such as donuts were praised for being good. However, there were instances of unsatisfactory hygiene practices observed. Accessibility is well catered to in terms of entrance and parking.

Dunkin' logo

Dunkin'

4.1

1084 Airport Rd Ste A, Jacksonville, Florida

The business offers a welcoming environment with excellent coffee and quick service, appreciated by both solo diners and families. However, customer service inconsistencies and quality control issues have been noted in recent experiences. The establishment is family-friendly and provides various dining options like breakfast, lunch, and dessert, ensuring accessibility for those with mobility needs.

Dunkin' logo

Dunkin'

3.1

In Pilot Travel Center, 3515 Zoo Pkwy, Jacksonville, Florida

This location offers a self-serve coffee experience with some confusion about its association with Dunkin Donuts. While it provides convenient service options like takeout and curbside pickup, there are mixed reviews regarding customer service quality. The environment is casual and family-friendly, with wheelchair accessibility confirmed by the business information.

Old Soul Donut Company logo

Old Soul Donut Company

4.8

11230 New Berlin Rd, Jacksonville, Florida

The donut shop is praised for its fresh and delicious variety of pastries, including unique offerings like the apple-filled bear claw and cronuts. Customers appreciate the friendly and down-to-earth staff, as well as the clean environment. However, some reviews mention long wait times during busy periods.

Dunkin' logo

Dunkin'

3.6

6999 Merrill Rd Ste 1, Jacksonville, Florida

The establishment provides a clean environment and friendly service with fast-paced delivery options like drive-through and takeout. However, customers have reported inconsistencies in order preparation, especially regarding coffee customization such as sweetness levels and ice amounts. While many appreciate the variety of breakfast items available, some issues like incorrect orders and unmet expectations for drink modifications affect overall satisfaction.

Donut Shoppe logo

Donut Shoppe

4.8

1535 University Blvd N, Jacksonville, Florida

The Donut Shoppe in Arlington has garnered praise for its delicious and varied donuts, friendly service, and clean environment. It is a family-favorite bakery that stands out as a staple in Jacksonville, offering both onsite services and takeout options. Despite some limitations like high prices and limited parking, the shop maintains strong customer loyalty.

Good Dough logo

Good Dough

4.4

1636 Hendricks Ave, Jacksonville, Florida

Good Dough is praised for its unique and delicious donuts, such as the churro and cardamom sugar varieties. Customers appreciate the fast service, clean environment, and cozy atmosphere. While some highlight great coffee options, others mention inconsistencies in product quality. The business offers various services including delivery and dine-in, and it is known to be family-friendly with a casual vibe.

Dunkin' logo

Dunkin'

3.4

6745 Commonwealth Ave, Jacksonville, Florida

The business offers a variety of services and amenities that cater to different dining preferences, including breakfast and dessert options with convenient service methods such as drive-through and delivery. Customer experiences vary significantly; while some appreciate the friendly staff and quick service, others have encountered issues with early closure times and rudeness from employees. The establishment is noted for its consistency in order accuracy via app orders.