Summary
The reviews for this location highlight mixed experiences with customer service and product quality. Some customers appreciate the friendly staff and their ability to handle difficult situations calmly. However, there are frequent complaints about unprofessionalism, poor communication regarding order availability, and mistakes in fulfilling orders. Despite these issues, some positive mentions of coffee stand out.
Pros
- friendly helpful employees
- good customer handling
- fast service during peak hours
Cons
- poor morning preparedness
- mistakes with order details
- unprofessional staff attitude
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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16804 Jamaica Ave, Jamaica, New York
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16910 Hillside Ave., Jamaica, New York
The establishment provides a variety of services including coffee and quick bites with a casual atmosphere, suitable for families and tourists. However, customer reviews frequently highlight poor service and unprofessional staff behavior. Despite the presence of vegetarian options and accessibility features like a wheelchair-accessible entrance, the business struggles with staffing issues, leading to long wait times and order inaccuracies.
Dunkin'
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Dunkin'
17915 Hillside Ave., Jamaica, New York
The Dunkin' location discussed in the reviews has mixed feedback. While the service is praised for being fast and friendly during better interactions, multiple instances of rudeness and order errors have been reported. The atmosphere remains clean and suitable for solo dining or working on a laptop, but customer service issues are significant. Additionally, there were no mentions of vegan, gluten-free, dairy-free options, or custom orders.
Dunkin'
9331 Sutphin Blvd, Jamaica, New York
The location offers great coffee and quick service with a friendly atmosphere on some days. However, it faces criticism for poor staff attitudes and operational issues at certain times. Service quality can vary significantly depending on the day and staff present.
Tim Hortons
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