Summary
The Dunkin' location discussed in the reviews has mixed feedback. While the service is praised for being fast and friendly during better interactions, multiple instances of rudeness and order errors have been reported. The atmosphere remains clean and suitable for solo dining or working on a laptop, but customer service issues are significant. Additionally, there were no mentions of vegan, gluten-free, dairy-free options, or custom orders.
Pros
- fast friendly service
- clean environment
- good for solo dining
- suitable for work
Cons
- rude staff
- order mistakes
- long wait times
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
16910 Hillside Ave., Jamaica, New York
The establishment provides a variety of services including coffee and quick bites with a casual atmosphere, suitable for families and tourists. However, customer reviews frequently highlight poor service and unprofessional staff behavior. Despite the presence of vegetarian options and accessibility features like a wheelchair-accessible entrance, the business struggles with staffing issues, leading to long wait times and order inaccuracies.
Dunkin'
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Dunkin'
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162-25 Liberty Ave, Jamaica, New York
The reviews for this location highlight mixed experiences with customer service and product quality. Some customers appreciate the friendly staff and their ability to handle difficult situations calmly. However, there are frequent complaints about unprofessionalism, poor communication regarding order availability, and mistakes in fulfilling orders. Despite these issues, some positive mentions of coffee stand out.
Dunkin'
163-18 Jamaica Ave, Queens, New York
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8777 Parsons Blvd, Jamaica, New York
The reviewed Dunkin Donuts offers a mixed experience with positive remarks about great coffee and friendly service, particularly from the manager, Jose. However, there are significant concerns regarding hygiene practices, customer service attitudes, and food taste consistency. The location seems to be well-suited for quick bites but has issues with parking availability.
Dunkin'
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The establishment offers a variety of food and beverage options with good coffee highlighted as popular among customers. While there are positive remarks about the quality of some items, there are significant issues related to customer service, order accuracy, and staff training. The reviews indicate a need for improved communication regarding promotions and better handling of in-store interactions.
Dunkin'
16822 Union Tpke, Flushing, New York
The Dunkin Donuts location on Union Turnpike offers a mix of excellent coffee and friendly service, though it experiences occasional hiccups with order accuracy and long wait times. Customers appreciate the prime location near St. John's University and praise its busy yet efficient atmosphere. However, some patrons have faced issues with closing time policies, especially for late-night customers.