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Summary
The establishment is popular for its donuts and breakfast options but has been criticized for inconsistent product availability and poor service experiences. Reviews highlight issues with coffee quality and lack of employee engagement during busy periods. The business offers various dining formats, including dine-in, takeout, and drive-through, catering to a broad audience from families to tourists.
Pros
- known for donuts
- offers breakfast
- fast service
- varied dining options
- casual atmosphere
Cons
- inconsistent availability
- poor coffee quality
- unengaged staff
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Hy-Vee Bakery
5750 Merle Hay Rd, Johnston, Iowa
The store is praised for its clean environment and friendly staff, with excellent service highlighted across multiple departments including floral arrangements and pharmacy. However, there are concerns about high prices, particularly for personal care items, and occasional lapses in the grocery pickup service. Overall, it offers a range of services like delivery and in-store shopping but lacks some features such as vegan or gluten-free options.
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Hy-Vee Fast & Fresh
1701 SE 37th St, Grimes, Iowa
The business offers a comfortable dine-in experience with friendly staff and good coffee, although there are occasional inconsistencies with food quality and service efficiency. Customers appreciate the fast and friendly service but note issues like inconsistent mac & cheese quality and incorrect coffee beans being used occasionally. The self-service model in grocery areas is viewed as poor management.
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Dunkin'
4206 Merle Hay Rd #100, Urbandale, Iowa
The establishment offers a variety of doughnuts and coffee with generally positive feedback on taste and flavors, but has issues with service speed and quality consistency in beverages. Reviews indicate that employees are not always attentive to special requests or dietary preferences. Parking facilities appear limited and problematic.
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Dunkin'
3809 Merle Hay Rd, Des Moines, Iowa
Overall, the business provides fast and friendly service with a positive atmosphere, highlighted by excellent coffee offerings. While some customers have had issues with specific employees being disrespectful, management generally handles complaints well. The establishment offers multiple dining options and services.
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Hy-Vee Bakery
NE Gateway Dr, Grimes, Iowa
Customers appreciate the delicious cakes and accommodating service at this bakery location. Hy-Vee is praised for its ability to create customized birthday cakes that meet customer expectations. The store offers a broad range of bakery items with helpful staff. However, some customers note issues with parking availability.
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Hy-Vee Fast & Fresh
1401 E 1st St, Grimes, Iowa
The business offers a variety of fresh food and drinks with friendly service, highlighted by clean environments and helpful staff. Reviews indicate varying experiences depending on the location, but consistently praise cleanliness and customer service. The establishment also provides several accessibility features and caters to quick visits.
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Hy-Vee Fast & Fresh
7220 Hickman Rd, Des Moines, Iowa
The business offers a wide variety of food and beverages with excellent service noted by customers. There is an emphasis on cleanliness and organization, which enhances the overall customer experience. However, issues with pricing discrepancies at checkout have caused frustration for some patrons. The establishment provides multiple service options including curbside pickup and delivery, making it convenient for various customer needs.
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Donut Hut
4941 Douglas Ave, Des Moines, Iowa
The donut shop receives high praise for its delicious and consistently great-tasting donuts, particularly the maple cream and cherry glaze varieties. Patrons appreciate the friendly service and personal interactions with the owner, which add to a warm atmosphere. The establishment offers various service options including dine-in, takeout, and delivery, catering to different customer needs.