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Summary
The business offers a comfortable dine-in experience with friendly staff and good coffee, although there are occasional inconsistencies with food quality and service efficiency. Customers appreciate the fast and friendly service but note issues like inconsistent mac & cheese quality and incorrect coffee beans being used occasionally. The self-service model in grocery areas is viewed as poor management.
Pros
- friendly staff
- good coffee
- comfortable seating
- fast drive-thru
- well-stocked items
Cons
- inconsistent mac & cheese
- self-service tasks for customers
- occasional incorrect coffee beans
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
5300 NW 86th St Suite 100, Johnston, Iowa
The establishment is popular for its donuts and breakfast options but has been criticized for inconsistent product availability and poor service experiences. Reviews highlight issues with coffee quality and lack of employee engagement during busy periods. The business offers various dining formats, including dine-in, takeout, and drive-through, catering to a broad audience from families to tourists.
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Hy-Vee Fast & Fresh
1401 E 1st St, Grimes, Iowa
The business offers a variety of fresh food and drinks with friendly service, highlighted by clean environments and helpful staff. Reviews indicate varying experiences depending on the location, but consistently praise cleanliness and customer service. The establishment also provides several accessibility features and caters to quick visits.
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Hy-Vee Bakery
NE Gateway Dr, Grimes, Iowa
Customers appreciate the delicious cakes and accommodating service at this bakery location. Hy-Vee is praised for its ability to create customized birthday cakes that meet customer expectations. The store offers a broad range of bakery items with helpful staff. However, some customers note issues with parking availability.
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Hy-Vee Fast & Fresh
14200 Douglas Pkwy, Urbandale, Iowa
The store is conveniently located near a gas station, making it handy for quick visits when baking supplies are needed. While the staff, particularly Fisher, adds a personal touch that encourages return visits, there's a notable lack of hot food options available early in the morning. The business offers both curbside and in-store pickup with accessible facilities, though delivery services are not provided.
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Hy-Vee Fast & Fresh
15501 Meredith Dr, Urbandale, Iowa
The establishment is praised for its cleanliness and maintaining fresh environments, including restrooms, which enhances the customer experience. However, there are concerns about business hours, as it appears to close earlier than expected on weekends, leading to disappointment among customers who arrive late. Additionally, inventory management seems inconsistent with instances of expired items being available shortly before closing time. The store is recognized for its convenience in offering small purchases and catering to specific preferences like Caribou Coffee.
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Hy-Vee Bakery
5750 Merle Hay Rd, Johnston, Iowa
The store is praised for its clean environment and friendly staff, with excellent service highlighted across multiple departments including floral arrangements and pharmacy. However, there are concerns about high prices, particularly for personal care items, and occasional lapses in the grocery pickup service. Overall, it offers a range of services like delivery and in-store shopping but lacks some features such as vegan or gluten-free options.
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Dunkin'
4206 Merle Hay Rd #100, Urbandale, Iowa
The establishment offers a variety of doughnuts and coffee with generally positive feedback on taste and flavors, but has issues with service speed and quality consistency in beverages. Reviews indicate that employees are not always attentive to special requests or dietary preferences. Parking facilities appear limited and problematic.
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Hy-Vee Fast & Fresh
7220 Hickman Rd, Des Moines, Iowa
The business offers a wide variety of food and beverages with excellent service noted by customers. There is an emphasis on cleanliness and organization, which enhances the overall customer experience. However, issues with pricing discrepancies at checkout have caused frustration for some patrons. The establishment provides multiple service options including curbside pickup and delivery, making it convenient for various customer needs.