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Dunkin'
20 S Larkin Ave, Joliet, Illinois
Phone: +1 815-730-3777
Website: locations.dunkindonuts.com
Summary
The business offers a casual atmosphere with a variety of service options including drive-through and dine-in. While the coffee and dessert are highlights, there are consistent complaints about poor customer service and staff attitude. The environment is generally clean but can be occasionally neglected, as noted in one review.
Pros
- great coffee
- variety of services
- casual atmosphere
- family-friendly
- comfort food options
Cons
- rude staff behavior
- inconsistent service quality
- burnt breakfast items
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Home Cut Donuts, Inc.
815 W Jefferson St, Joliet, Illinois
Home Cut Donuts is a beloved local bakery known for its friendly service and delicious donuts, including favorites like the Apple fritter and Bavarian Creme. Customers appreciate the charming atmosphere and variety of options available in-store. Despite high prices, the quality and experience make it a worthwhile visit. The establishment offers takeout and dine-in services but lacks delivery options.
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Thorntons
2798 W Jefferson St, Joliet, Illinois
The establishment is known for its inviting environment and friendly staff, offering a variety of snacks like slushies and donuts, which are consistently praised for their quality. However, there are significant issues with store hours not matching online information, causing inconvenience to customers. The service at the gas station pumps also appears problematic, leading to customer frustration.
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Dunkin'
2959 W Jefferson St, Joliet, Illinois
Customers appreciate the friendly service and quality beverages at this Dunkin' location, particularly noting its accommodating staff who assisted those in need without judgment. However, some customers faced issues with incorrect orders, causing inconvenience. The establishment is well-regarded for its casual atmosphere, diverse offerings, and customer-friendly services.
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Dunkin'
800 N Raynor Ave, Joliet, Illinois
The Dunkin' location on North Raynor Ave. in Joliet is praised for its friendly and accommodating staff who provide fast service and ensure customer satisfaction even with mistakes. Reviews highlight the freshness of their doughnuts and coffee quality. However, there are complaints about inconsistencies in order fulfillment and attitude issues from some evening shift employees.
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Dunkin'
422 S Chicago St, Joliet, Illinois
The reviews reflect consistently poor customer service and inaccurate order handling at this Dunkin' location. Customers experienced unkind interactions with staff and issues like incorrect orders and inadequate product delivery. Despite these service failures, the business offers a variety of options including coffee and various dining amenities.
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Dunkin'
1724 Plainfield Rd, Crest Hill, Illinois
This Dunkin' Donuts location has consistently received praise for its high-quality coffee and donuts, with several customers highlighting their delicious taste and fast service. While some reviews point out issues such as occasionally overcharged orders and inconsistent ice cream texture, the overall sentiment remains positive due to friendly staff and a clean environment. Despite these minor complaints, many patrons appreciate the convenience of multiple ordering options and the establishment's accessibility features.
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Donut Den
3043 Theodore St, Joliet, Illinois
Donut Den is a popular spot known for its exceptional donuts and friendly service. Customers praise the quality of both yeast and cake donuts, particularly highlighting flavors like taffy apple and peanut butter crunch. Recent changes to filling methods have improved customer satisfaction with filled donuts. While many appreciate the convenience of various service options including dine-in, takeout, and delivery, some customers note that prices can be high.
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Thorntons
1602 Essington Rd, Joliet, Illinois
The establishment offers flexible fuel options and competitive gas prices but faces significant customer service issues. Reviews highlight poor cleanliness, inconsistent staff behavior, and problematic interactions with customers. The store provides a variety of amenities including an ATM and convenience store.