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Dunkin'
422 S Chicago St, Joliet, Illinois
Phone: +1 815-727-2409
Website: locations.dunkindonuts.com
Summary
The reviews reflect consistently poor customer service and inaccurate order handling at this Dunkin' location. Customers experienced unkind interactions with staff and issues like incorrect orders and inadequate product delivery. Despite these service failures, the business offers a variety of options including coffee and various dining amenities.
Pros
- variety of drinks
- quick service available
- convenient takeout
- good for solo diners
- offers breakfast
Cons
- rude employees
- inaccurate orders
- poor customer service
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Thorntons
400 Collins St, Joliet, Illinois
The business is praised for its friendly and professional staff, with particular appreciation for a manager named Tami. While service can be delayed during peak hours, overall the atmosphere is considered upscale with a variety of offerings including liquor at some locations. Customers also appreciate the low prices and fresh coffee options. The store shows strong community engagement through acts of kindness from employees.
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Home Cut Donuts, Inc.
815 W Jefferson St, Joliet, Illinois
Home Cut Donuts is a beloved local bakery known for its friendly service and delicious donuts, including favorites like the Apple fritter and Bavarian Creme. Customers appreciate the charming atmosphere and variety of options available in-store. Despite high prices, the quality and experience make it a worthwhile visit. The establishment offers takeout and dine-in services but lacks delivery options.
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Home Cut Donuts
1317 E Washington St, Joliet, Illinois
The donut shop is praised for its excellent selection of flavors and friendly service. Reviews highlight fresh products and a charming atmosphere. However, some customers find the price high, while others are dissatisfied with limited choices.
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Dunkin'
800 N Raynor Ave, Joliet, Illinois
The Dunkin' location on North Raynor Ave. in Joliet is praised for its friendly and accommodating staff who provide fast service and ensure customer satisfaction even with mistakes. Reviews highlight the freshness of their doughnuts and coffee quality. However, there are complaints about inconsistencies in order fulfillment and attitude issues from some evening shift employees.
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Dunkin'
20 S Larkin Ave, Joliet, Illinois
The business offers a casual atmosphere with a variety of service options including drive-through and dine-in. While the coffee and dessert are highlights, there are consistent complaints about poor customer service and staff attitude. The environment is generally clean but can be occasionally neglected, as noted in one review.
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Dunkin'
2401 S Chicago St, Joliet, Illinois
The business offers a mix of positive and negative experiences among customers. While some appreciate the fast service and friendly staff, others have encountered issues with food quality and customer care. The establishment provides various dining options but struggles with consistency in fulfilling orders correctly.
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Dunkin'
1724 Plainfield Rd, Crest Hill, Illinois
This Dunkin' Donuts location has consistently received praise for its high-quality coffee and donuts, with several customers highlighting their delicious taste and fast service. While some reviews point out issues such as occasionally overcharged orders and inconsistent ice cream texture, the overall sentiment remains positive due to friendly staff and a clean environment. Despite these minor complaints, many patrons appreciate the convenience of multiple ordering options and the establishment's accessibility features.
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Thorntons
2798 W Jefferson St, Joliet, Illinois
The establishment is known for its inviting environment and friendly staff, offering a variety of snacks like slushies and donuts, which are consistently praised for their quality. However, there are significant issues with store hours not matching online information, causing inconvenience to customers. The service at the gas station pumps also appears problematic, leading to customer frustration.