Summary
The business is praised for its friendly and professional staff, with particular appreciation for a manager named Tami. While service can be delayed during peak hours, overall the atmosphere is considered upscale with a variety of offerings including liquor at some locations. Customers also appreciate the low prices and fresh coffee options. The store shows strong community engagement through acts of kindness from employees.
Pros
- friendly staff
- upscale atmosphere
- low prices
- fresh coffee
- kind employees
Cons
- register closures during rush hour
- bathroom accessibility issues
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
422 S Chicago St, Joliet, Illinois
The reviews reflect consistently poor customer service and inaccurate order handling at this Dunkin' location. Customers experienced unkind interactions with staff and issues like incorrect orders and inadequate product delivery. Despite these service failures, the business offers a variety of options including coffee and various dining amenities.
Home Cut Donuts
1317 E Washington St, Joliet, Illinois
The donut shop is praised for its excellent selection of flavors and friendly service. Reviews highlight fresh products and a charming atmosphere. However, some customers find the price high, while others are dissatisfied with limited choices.
Dunkin'
800 N Raynor Ave, Joliet, Illinois
The Dunkin' location on North Raynor Ave. in Joliet is praised for its friendly and accommodating staff who provide fast service and ensure customer satisfaction even with mistakes. Reviews highlight the freshness of their doughnuts and coffee quality. However, there are complaints about inconsistencies in order fulfillment and attitude issues from some evening shift employees.
Home Cut Donuts, Inc.
815 W Jefferson St, Joliet, Illinois
Home Cut Donuts is a beloved local bakery known for its friendly service and delicious donuts, including favorites like the Apple fritter and Bavarian Creme. Customers appreciate the charming atmosphere and variety of options available in-store. Despite high prices, the quality and experience make it a worthwhile visit. The establishment offers takeout and dine-in services but lacks delivery options.
Dunkin'
20 S Larkin Ave, Joliet, Illinois
The business offers a casual atmosphere with a variety of service options including drive-through and dine-in. While the coffee and dessert are highlights, there are consistent complaints about poor customer service and staff attitude. The environment is generally clean but can be occasionally neglected, as noted in one review.
Dunkin'
1724 Plainfield Rd, Crest Hill, Illinois
This Dunkin' Donuts location has consistently received praise for its high-quality coffee and donuts, with several customers highlighting their delicious taste and fast service. While some reviews point out issues such as occasionally overcharged orders and inconsistent ice cream texture, the overall sentiment remains positive due to friendly staff and a clean environment. Despite these minor complaints, many patrons appreciate the convenience of multiple ordering options and the establishment's accessibility features.
Dunkin'
3000 Maple Rd, Joliet, Illinois
This Dunkin’ Donuts location has mixed reviews with some customers enjoying the coffee and service while others express dissatisfaction with food quality and order accuracy. There are notable complaints about incorrect orders and issues with change being given during transactions. The establishment offers a range of services including drive-thru, takeout, and dine-in options, all in a family-friendly atmosphere.
Dunkin'
2401 S Chicago St, Joliet, Illinois
The business offers a mix of positive and negative experiences among customers. While some appreciate the fast service and friendly staff, others have encountered issues with food quality and customer care. The establishment provides various dining options but struggles with consistency in fulfilling orders correctly.