Dunkin' logo

Dunkin'

(3.9)

2401 S Chicago St, Joliet, Illinois

Dunkin' storefront

Summary

The business offers a mix of positive and negative experiences among customers. While some appreciate the fast service and friendly staff, others have encountered issues with food quality and customer care. The establishment provides various dining options but struggles with consistency in fulfilling orders correctly.

Pros

  • fast service
  • friendly staff
  • good coffee
  • casual atmosphere
  • family-friendly

Cons

  • inconsistent food quality
  • rude behavior from staff
  • unclean environment

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-8PM
tuesday4AM-8PM
wednesday4AM-8PM
thursday4AM-8PM
friday4AM-8PM
saturday4AM-7PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.1

422 S Chicago St, Joliet, Illinois

The reviews reflect consistently poor customer service and inaccurate order handling at this Dunkin' location. Customers experienced unkind interactions with staff and issues like incorrect orders and inadequate product delivery. Despite these service failures, the business offers a variety of options including coffee and various dining amenities.

Home Cut Donuts, Inc. logo

Home Cut Donuts, Inc.

4.7

815 W Jefferson St, Joliet, Illinois

Home Cut Donuts is a beloved local bakery known for its friendly service and delicious donuts, including favorites like the Apple fritter and Bavarian Creme. Customers appreciate the charming atmosphere and variety of options available in-store. Despite high prices, the quality and experience make it a worthwhile visit. The establishment offers takeout and dine-in services but lacks delivery options.

Home Cut Donuts logo

Home Cut Donuts

4.7

1317 E Washington St, Joliet, Illinois

The donut shop is praised for its excellent selection of flavors and friendly service. Reviews highlight fresh products and a charming atmosphere. However, some customers find the price high, while others are dissatisfied with limited choices.

Thorntons logo

Thorntons

3.8

400 Collins St, Joliet, Illinois

The business is praised for its friendly and professional staff, with particular appreciation for a manager named Tami. While service can be delayed during peak hours, overall the atmosphere is considered upscale with a variety of offerings including liquor at some locations. Customers also appreciate the low prices and fresh coffee options. The store shows strong community engagement through acts of kindness from employees.

Dunkin' logo

Dunkin'

3.6

20 S Larkin Ave, Joliet, Illinois

The business offers a casual atmosphere with a variety of service options including drive-through and dine-in. While the coffee and dessert are highlights, there are consistent complaints about poor customer service and staff attitude. The environment is generally clean but can be occasionally neglected, as noted in one review.

Dunkin' logo

Dunkin'

3.6

3201 Channahon Rd, Joliet, Illinois

The Dunkin' location on Route 6 offers a modern and integrated ordering experience with both digital kiosks and app integration. Customers appreciate the friendly service and clean environment. However, some report inconsistency in food quality and order accuracy. The establishment is well-equipped for various dining preferences and accessibility needs.

Dunkin' logo

Dunkin'

4.1

800 N Raynor Ave, Joliet, Illinois

The Dunkin' location on North Raynor Ave. in Joliet is praised for its friendly and accommodating staff who provide fast service and ensure customer satisfaction even with mistakes. Reviews highlight the freshness of their doughnuts and coffee quality. However, there are complaints about inconsistencies in order fulfillment and attitude issues from some evening shift employees.

Dunkin' logo

Dunkin'

3.1

2951 Centerpoint Way, Elwood, Illinois

The business offers a mixed experience with positive mentions of coffee and friendly service from some employees. However, there are frequent complaints about poor customer service at the drive-thru and long wait times for orders. Cleanliness concerns were raised regarding employee behavior in food areas. The establishment provides various dining options and amenities.