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Dunkin'
3201 Channahon Rd, Joliet, Illinois
Phone: +1 708-979-1400
Website: locations.dunkindonuts.com
Summary
The Dunkin' location on Route 6 offers a modern and integrated ordering experience with both digital kiosks and app integration. Customers appreciate the friendly service and clean environment. However, some report inconsistency in food quality and order accuracy. The establishment is well-equipped for various dining preferences and accessibility needs.
Pros
- modern digital kiosks
- friendly and welcoming staff
- clean and well-maintained
- diverse menu options
- convenient drive-thru
Cons
- inconsistent food quality
- order accuracy issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
1350 Houbolt Rd, Joliet, Illinois
The business has a mixed reputation based on customer feedback. While some customers appreciate the coffee quality and friendly service, there are issues with order accuracy and employee attitudes. Management's responsiveness to complaints is noted positively. Accessibility and parking seem adequate, but certain dietary accommodations like vegan options aren't available.
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Dunkin'
23841 W Eames St, Channahon, Illinois
The restaurant receives mixed reviews with several customers praising the quality of its coffee and service speed while others express dissatisfaction due to order inaccuracies and perceived rudeness from staff. The atmosphere is casual and family-friendly, offering a variety of dining options including breakfast and quick bites.
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Thorntons
2798 W Jefferson St, Joliet, Illinois
The establishment is known for its inviting environment and friendly staff, offering a variety of snacks like slushies and donuts, which are consistently praised for their quality. However, there are significant issues with store hours not matching online information, causing inconvenience to customers. The service at the gas station pumps also appears problematic, leading to customer frustration.
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Dunkin'
2951 Centerpoint Way, Elwood, Illinois
The business offers a mixed experience with positive mentions of coffee and friendly service from some employees. However, there are frequent complaints about poor customer service at the drive-thru and long wait times for orders. Cleanliness concerns were raised regarding employee behavior in food areas. The establishment provides various dining options and amenities.
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Dunkin'
2959 W Jefferson St, Joliet, Illinois
Customers appreciate the friendly service and quality beverages at this Dunkin' location, particularly noting its accommodating staff who assisted those in need without judgment. However, some customers faced issues with incorrect orders, causing inconvenience. The establishment is well-regarded for its casual atmosphere, diverse offerings, and customer-friendly services.
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Thorntons
24144 W Eames St, Channahon, Illinois
The business has mixed reviews with several complaints about customer service and operational issues at the gas station pumps. Customers praised the friendliness of some employees and the cleanliness of the establishment. However, there were significant concerns about rude staff behavior, particularly from cashiers and managers, as well as problems with payment systems potentially causing anxiety. Some customers appreciated the parking accommodations for trucks.
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Dunkin'
20 S Larkin Ave, Joliet, Illinois
The business offers a casual atmosphere with a variety of service options including drive-through and dine-in. While the coffee and dessert are highlights, there are consistent complaints about poor customer service and staff attitude. The environment is generally clean but can be occasionally neglected, as noted in one review.
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Dunkin'
1201 W Jefferson St, Shorewood, Illinois
Dunkin' is recognized for its great coffee but has recurring issues with order accuracy and service consistency. Customers appreciate the quick service options available including curbside pickup and drive-through, yet there are concerns about high prices and customer service management. The environment is clean and family-friendly, making it suitable for solo dining or working on a laptop.