Dunkin' logo

Dunkin'

(3.9)

1201 W Jefferson St, Shorewood, Illinois

Dunkin' storefront

Summary

Dunkin' is recognized for its great coffee but has recurring issues with order accuracy and service consistency. Customers appreciate the quick service options available including curbside pickup and drive-through, yet there are concerns about high prices and customer service management. The environment is clean and family-friendly, making it suitable for solo dining or working on a laptop.

Pros

  • excellent coffee quality
  • quick service options
  • clean family-friendly environment
  • variety of breakfast choices
  • good for solo dining

Cons

  • high prices
  • inconsistent order accuracy
  • poor management in customer service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-6PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.2

955 Brook Forest Ave, Shorewood, Illinois

The business offers excellent service with friendly and professional staff, particularly at the drive-thru window. While some customers praise their food preparation and attentive service, others criticize the coffee quality and high prices compared to other locations. The establishment is family-friendly and provides a variety of dining options including breakfast, lunch, dinner, and dessert.

Dunkin' logo

Dunkin'

3.9

In Walmart, 1401illinois, Illinois Rte 59, Joliet, Illinois

The business offers a casual and friendly environment with great coffee and breakfast options. While some customers appreciate the fast service and enjoyable atmosphere, others criticize poor customer service and order mistakes. The location provides convenient accessibility features.

Dunkin' logo

Dunkin'

2.8

5951 Theodore St, Plainfield, Illinois

The reviewed Dunkin' location has mixed feedback with some customers expressing dissatisfaction over food quality and service issues, while others appreciate the coffee despite its price. Complaints often center around cold items, inadequate portions, and poor customer interactions. Despite these negatives, there are no specific mentions of vegan or gluten-free options, indicating a potential area for improvement.

Dunkin' logo

Dunkin'

4.0

1350 Houbolt Rd, Joliet, Illinois

The business has a mixed reputation based on customer feedback. While some customers appreciate the coffee quality and friendly service, there are issues with order accuracy and employee attitudes. Management's responsiveness to complaints is noted positively. Accessibility and parking seem adequate, but certain dietary accommodations like vegan options aren't available.

Dunkin' logo

Dunkin'

3.8

4708 Caton Farm Rd, Joliet, Illinois

The establishment offers a variety of appealing options including excellent coffee and quick service from friendly staff. However, there are instances of rudeness and inconsistency in order accuracy, which some customers find frustrating. Despite these issues, the environment is generally clean, with wheelchair accessibility being well-maintained.

Dunkin' logo

Dunkin'

3.9

2959 W Jefferson St, Joliet, Illinois

Customers appreciate the friendly service and quality beverages at this Dunkin' location, particularly noting its accommodating staff who assisted those in need without judgment. However, some customers faced issues with incorrect orders, causing inconvenience. The establishment is well-regarded for its casual atmosphere, diverse offerings, and customer-friendly services.

Thorntons logo

Thorntons

3.5

2798 W Jefferson St, Joliet, Illinois

The establishment is known for its inviting environment and friendly staff, offering a variety of snacks like slushies and donuts, which are consistently praised for their quality. However, there are significant issues with store hours not matching online information, causing inconvenience to customers. The service at the gas station pumps also appears problematic, leading to customer frustration.

Thorntons logo

Thorntons

3.4

1602 Essington Rd, Joliet, Illinois

The establishment offers flexible fuel options and competitive gas prices but faces significant customer service issues. Reviews highlight poor cleanliness, inconsistent staff behavior, and problematic interactions with customers. The store provides a variety of amenities including an ATM and convenience store.