Dunkin' logo

Dunkin'

(3.9)

In Walmart, 1401illinois, Illinois Rte 59, Joliet, Illinois

Dunkin' storefront

Summary

The business offers a casual and friendly environment with great coffee and breakfast options. While some customers appreciate the fast service and enjoyable atmosphere, others criticize poor customer service and order mistakes. The location provides convenient accessibility features.

Pros

  • excellent coffee
  • friendly staff
  • casual atmosphere
  • good for working
  • wheelchair accessible

Cons

  • poor customer service
  • order mistakes

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible

Hours

monday7AM-8PM
tuesday7AM-8PM
wednesday7AM-8PM
thursday7AM-8PM
friday7AM-8PM
saturday7AM-8PM
sunday7AM-8PM

Location

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Dunkin' logo

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4.2

955 Brook Forest Ave, Shorewood, Illinois

The business offers excellent service with friendly and professional staff, particularly at the drive-thru window. While some customers praise their food preparation and attentive service, others criticize the coffee quality and high prices compared to other locations. The establishment is family-friendly and provides a variety of dining options including breakfast, lunch, dinner, and dessert.

Dunkin' logo

Dunkin'

3.8

4708 Caton Farm Rd, Joliet, Illinois

The establishment offers a variety of appealing options including excellent coffee and quick service from friendly staff. However, there are instances of rudeness and inconsistency in order accuracy, which some customers find frustrating. Despite these issues, the environment is generally clean, with wheelchair accessibility being well-maintained.

Dunkin' logo

Dunkin'

3.9

1201 W Jefferson St, Shorewood, Illinois

Dunkin' is recognized for its great coffee but has recurring issues with order accuracy and service consistency. Customers appreciate the quick service options available including curbside pickup and drive-through, yet there are concerns about high prices and customer service management. The environment is clean and family-friendly, making it suitable for solo dining or working on a laptop.

Thorntons logo

Thorntons

3.4

1602 Essington Rd, Joliet, Illinois

The establishment offers flexible fuel options and competitive gas prices but faces significant customer service issues. Reviews highlight poor cleanliness, inconsistent staff behavior, and problematic interactions with customers. The store provides a variety of amenities including an ATM and convenience store.

Donut Den logo

Donut Den

4.7

3043 Theodore St, Joliet, Illinois

Donut Den is a popular spot known for its exceptional donuts and friendly service. Customers praise the quality of both yeast and cake donuts, particularly highlighting flavors like taffy apple and peanut butter crunch. Recent changes to filling methods have improved customer satisfaction with filled donuts. While many appreciate the convenience of various service options including dine-in, takeout, and delivery, some customers note that prices can be high.

Dunkin' logo

Dunkin'

2.8

5951 Theodore St, Plainfield, Illinois

The reviewed Dunkin' location has mixed feedback with some customers expressing dissatisfaction over food quality and service issues, while others appreciate the coffee despite its price. Complaints often center around cold items, inadequate portions, and poor customer interactions. Despite these negatives, there are no specific mentions of vegan or gluten-free options, indicating a potential area for improvement.

Dunkin' logo

Dunkin'

3.9

2959 W Jefferson St, Joliet, Illinois

Customers appreciate the friendly service and quality beverages at this Dunkin' location, particularly noting its accommodating staff who assisted those in need without judgment. However, some customers faced issues with incorrect orders, causing inconvenience. The establishment is well-regarded for its casual atmosphere, diverse offerings, and customer-friendly services.

Dunkin' logo

Dunkin'

3.9

22921 W Lincoln Hwy, Plainfield, Illinois

The establishment is praised for its fast and friendly service, with particular appreciation for the staff's demeanor. The food quality varies, while the coffee receives mixed reviews, with some customers expressing dissatisfaction regarding consistency. Recent management changes have reportedly impacted staffing levels during peak hours. An incident involving a coupon validation issue indicates occasional service hiccups. Parking is available but can be problematic.