Dunkin' logo

Dunkin'

(3.8)

4708 Caton Farm Rd, Joliet, Illinois

Dunkin' storefront

Summary

The establishment offers a variety of appealing options including excellent coffee and quick service from friendly staff. However, there are instances of rudeness and inconsistency in order accuracy, which some customers find frustrating. Despite these issues, the environment is generally clean, with wheelchair accessibility being well-maintained.

Pros

  • excellent coffee
  • fast friendly service
  • clean environment
  • quick order fulfillment
  • wheelchair accessible

Cons

  • inconsistent customer service
  • order accuracy issues
  • long wait times

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday5AM-7PM
wednesday5AM-7PM
thursday5AM-7PM
friday5AM-7PM
saturday5AM-7PM
sunday5AM-5PM

Location

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3.9

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The business offers a casual and friendly environment with great coffee and breakfast options. While some customers appreciate the fast service and enjoyable atmosphere, others criticize poor customer service and order mistakes. The location provides convenient accessibility features.

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4.2

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The business offers excellent service with friendly and professional staff, particularly at the drive-thru window. While some customers praise their food preparation and attentive service, others criticize the coffee quality and high prices compared to other locations. The establishment is family-friendly and provides a variety of dining options including breakfast, lunch, dinner, and dessert.

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3.9

22921 W Lincoln Hwy, Plainfield, Illinois

The establishment is praised for its fast and friendly service, with particular appreciation for the staff's demeanor. The food quality varies, while the coffee receives mixed reviews, with some customers expressing dissatisfaction regarding consistency. Recent management changes have reportedly impacted staffing levels during peak hours. An incident involving a coupon validation issue indicates occasional service hiccups. Parking is available but can be problematic.

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Thorntons

3.4

1602 Essington Rd, Joliet, Illinois

The establishment offers flexible fuel options and competitive gas prices but faces significant customer service issues. Reviews highlight poor cleanliness, inconsistent staff behavior, and problematic interactions with customers. The store provides a variety of amenities including an ATM and convenience store.

Dunkin' logo

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3.8

15719 Division St, Plainfield, Illinois

Customers frequently report issues with coffee orders and overall service quality at this location. Despite having a variety of dining options and convenient services like curbside pickup and delivery, patrons have experienced repeated mistakes in their orders, particularly with beverages. The establishment offers breakfast and quick bites but falls short on consistency. However, it provides a family-friendly atmosphere with wheelchair accessibility.

Dunkin' logo

Dunkin'

3.8

3011 Plainfield Rd, Joliet, Illinois

The establishment is praised for its exceptional customer service and consistently high-quality coffee offerings. Reviews highlight the friendliness and promptness of staff members like Johnny, Reva, Abhi, and the new management. The cleanliness of the location adds to its appeal. However, some customers experienced issues with inconsistent product quality and long wait times at the drive-thru. Overall, it is a popular spot for quick bites, coffee enthusiasts, and those seeking casual dining environments.

Donut Den logo

Donut Den

4.7

3043 Theodore St, Joliet, Illinois

Donut Den is a popular spot known for its exceptional donuts and friendly service. Customers praise the quality of both yeast and cake donuts, particularly highlighting flavors like taffy apple and peanut butter crunch. Recent changes to filling methods have improved customer satisfaction with filled donuts. While many appreciate the convenience of various service options including dine-in, takeout, and delivery, some customers note that prices can be high.

Dunkin' logo

Dunkin'

2.8

5951 Theodore St, Plainfield, Illinois

The reviewed Dunkin' location has mixed feedback with some customers expressing dissatisfaction over food quality and service issues, while others appreciate the coffee despite its price. Complaints often center around cold items, inadequate portions, and poor customer interactions. Despite these negatives, there are no specific mentions of vegan or gluten-free options, indicating a potential area for improvement.