Dunkin' logo

Dunkin'

(3.9)

22921 W Lincoln Hwy, Plainfield, Illinois

Dunkin' storefront

Summary

The establishment is praised for its fast and friendly service, with particular appreciation for the staff's demeanor. The food quality varies, while the coffee receives mixed reviews, with some customers expressing dissatisfaction regarding consistency. Recent management changes have reportedly impacted staffing levels during peak hours. An incident involving a coupon validation issue indicates occasional service hiccups. Parking is available but can be problematic.

Pros

  • fast and friendly service
  • good food quality
  • friendly staff
  • curbside pickup option
  • family-friendly atmosphere

Cons

  • inconsistent coffee quality
  • coupon validation issues
  • limited staffing during peak hours

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-7PM

Location

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3.8

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2.4

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The Dunkin' Donuts location on Weber Road has received mixed feedback from customers. While some praised the quality of their coffee and overall dining options, several others pointed out poor customer service and issues with pricing transparency. Common complaints include unfriendly staff behavior, overcharging for items like pup cups, and challenges in getting refunds. Despite these concerns, the business offers a variety of services including drive-through, delivery, and dine-in.

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Dunkin' logo

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3.9

420 S Weber Rd In Walmart, Romeoville, Illinois

Customers appreciate the fast and friendly service at this establishment, often mentioning how staff make them feel valued. The atmosphere is casual and family-friendly with a focus on coffee quality. Amenities such as Wi-Fi and pet-friendliness add to the positive experience.