Thorntons logo

Thorntons

(3.8)

15918 Weber Rd, Crest Hill, Illinois

Thorntons storefront

Summary

The gas station offers commendable customer service with friendly and knowledgeable staff, notably Tilly and Victoria. However, there are operational issues such as the refusal of credit card payments at certain pumps and unavailability of hot water. Some customers also report rudeness from employees in specific situations. The facility itself is clean and provides a variety of convenience items.

Pros

  • friendly customer service
  • clean environment
  • variety of convenience items
  • knowledgeable staff

Cons

  • credit card payment issues
  • unavailability of hot water
  • rude employee interactions

About

Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.

Features

Takeout
Parking
Wheelchair Accessible

Hours

mondayOpen 24 hours
tuesdayOpen 24 hours
wednesdayOpen 24 hours
thursdayOpen 24 hours
fridayOpen 24 hours
saturdayOpen 24 hours
sundayOpen 24 hours

Location

Other Donut Shops Nearby

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Donut Den logo

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