Dunkin'
730 S State St, Lockport, Illinois
Phone: +1 815-353-0277
Website: locations.dunkindonuts.com
Summary
The establishment has seen a decline in service quality following new ownership, with significant issues regarding staff organization and customer interaction. Customers have expressed frustration over long wait times, incorrect orders, and perceived rudeness from the staff. While the business offers a variety of services including drive-through and dine-in options, these are currently underperforming due to poor management practices.
Pros
- variety of service options
- offers coffee
- family-friendly atmosphere
- wheelchair accessible facilities
Cons
- long wait times
- rude staff behavior
- inaccurate orders
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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