Dunkin' logo

Dunkin'

(4.0)

15930 W 159th St, Homer Glen, Illinois

Dunkin' storefront

Summary

The establishment offers a friendly and fast service environment with highlights on good coffee and breakfast options. However, there are issues with product quality, such as burnt food items, and operational challenges like unprepared orders during peak times. Despite these drawbacks, the service is family-friendly and accessible.

Pros

  • friendly staff
  • fast service
  • good coffee
  • breakfast options
  • casual atmosphere

Cons

  • burnt food items
  • unprepared orders during peak hours

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4AM-9PM
tuesday4AM-9PM
wednesday4AM-9PM
thursday4AM-9PM
friday4AM-9PM
saturday4AM-9PM
sunday4AM-9PM

Location

Other Donut Shops Nearby

The Donut Shop logo

The Donut Shop

4.8

1143 E 9th St, Lockport, Illinois

The Donut Shop is praised for its delightful and fresh donuts, which are a hit among customers for special occasions and casual visits. The service is consistently noted as friendly and helpful, contributing to an overall positive experience. Additionally, the cleanliness of the shop enhances customer satisfaction.

Dunkin' logo

Dunkin'

3.7

15913 W 143rd St, Lockport, Illinois

Customers generally enjoy the fast and friendly service at this location, along with a clean environment and positive employee interactions. However, there are issues with order accuracy and customer service responsiveness. The establishment offers a variety of services including coffee, breakfast items, and various dining options. It has good accessibility features and is popular for breakfast and solo dining.

Dunkin' logo

Dunkin'

3.6

730 S State St, Lockport, Illinois

The establishment has seen a decline in service quality following new ownership, with significant issues regarding staff organization and customer interaction. Customers have expressed frustration over long wait times, incorrect orders, and perceived rudeness from the staff. While the business offers a variety of services including drive-through and dine-in options, these are currently underperforming due to poor management practices.

Dunkin' logo

Dunkin'

3.2

13604 Archer Ave, Lemont, Illinois

The Dunkin' location has mixed reviews with some customers praising the coffee and breakfast items while others criticize inconsistent service and employee attitudes. The store offers a variety of service options such as curbside pickup, delivery, and drive-through but lacks dine-in seating. Positive remarks highlight good coffee quality and friendly service at times, whereas negative feedback points to staff attitude issues and order inaccuracies.

Dunkin' logo

Dunkin'

2.9

3000 Maple Rd, Joliet, Illinois

This Dunkin’ Donuts location has mixed reviews with some customers enjoying the coffee and service while others express dissatisfaction with food quality and order accuracy. There are notable complaints about incorrect orders and issues with change being given during transactions. The establishment offers a range of services including drive-thru, takeout, and dine-in options, all in a family-friendly atmosphere.

Dunkin' logo

Dunkin'

4.1

2516 N Cedar Rd, New Lenox, Illinois

The Dunkin' Donuts location reviewed here has mixed feedback primarily focused on service speed and customer experience. While customers praise the cleanliness and friendly staff, there are significant complaints about drink quality and service inefficiency at the drive-thru. The establishment is recognized for its convenient offerings like coffee and a variety of dining options but struggles with operational issues that affect overall satisfaction.

Dunkin' logo

Dunkin'

3.8

15629 W 127th St, Lemont, Illinois

The Dunkin' store offers a variety of services and amenities that cater to diverse customer needs, including takeout, delivery, drive-through, dine-in, and outdoor seating. It is recognized for its great coffee and tea selection, as well as being good for working on laptops with Wi-Fi available. However, some customers express dissatisfaction with the high prices and rude service, while others report cleanliness issues in the bathrooms.

Dunkin' logo

Dunkin'

3.5

15060 S Bell Rd, Homer Glen, Illinois

The reviewed Dunkin' location has received negative feedback primarily concerning service and order accuracy issues. Customers have reported receiving incorrect orders and encountering poor customer service. Despite being praised for its coffee and tea offerings, the overall experience at this particular outlet is unsatisfactory due to these operational shortcomings.