Dunkin' logo

Dunkin'

(4.1)

2516 N Cedar Rd, New Lenox, Illinois

Dunkin' storefront

Summary

The Dunkin' Donuts location reviewed here has mixed feedback primarily focused on service speed and customer experience. While customers praise the cleanliness and friendly staff, there are significant complaints about drink quality and service inefficiency at the drive-thru. The establishment is recognized for its convenient offerings like coffee and a variety of dining options but struggles with operational issues that affect overall satisfaction.

Pros

  • clean environment
  • fast friendly service
  • good location
  • nice decor
  • great coffee

Cons

  • drink quality issues
  • slow drive-thru
  • poor customer interaction
  • overfilled with ice

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday5AM-7PM
tuesday4AM-7PM
wednesday4AM-7PM
thursday4AM-7PM
friday4AM-7PM
saturday4AM-7PM
sunday5AM-7PM

Location

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Dunkin' logo

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2.9

3000 Maple Rd, Joliet, Illinois

This Dunkin’ Donuts location has mixed reviews with some customers enjoying the coffee and service while others express dissatisfaction with food quality and order accuracy. There are notable complaints about incorrect orders and issues with change being given during transactions. The establishment offers a range of services including drive-thru, takeout, and dine-in options, all in a family-friendly atmosphere.

Dunkin' logo

Dunkin'

4.2

In Walmart, 429 E Lincoln Hwy, New Lenox, Illinois

The establishment offers a variety of services and is popular for breakfast and working on a laptop. However, customer reviews highlight issues with stale products and poor customer service. The atmosphere is casual and family-friendly, but the food quality does not meet expectations.

Dunkin' logo

Dunkin'

3.9

273 E Haven Ave, New Lenox, Illinois

Dunkin' Donuts is appreciated for its consistently great coffee and friendly service, making it a popular spot for quick meals and beverages. The menu offers solid breakfast options, donuts, and snacks, with reasonable pricing adding to the convenience factor. However, some customers have reported issues with inconsistent service at the drive-thru and incorrect store hours. Accessibility is well-catered for, with several features ensuring ease of use for all patrons.

Dunkin' logo

Dunkin'

3.4

18700 Wolf Rd, Mokena, Illinois

The establishment has a mixed reputation with some customers praising the quality of its coffee and desserts, while others criticize inconsistent service and incorrect orders. The staff's friendliness is often noted positively, though the service experience can be frustrating at times.

Dunkin' logo

Dunkin'

4.0

15930 W 159th St, Homer Glen, Illinois

The establishment offers a friendly and fast service environment with highlights on good coffee and breakfast options. However, there are issues with product quality, such as burnt food items, and operational challenges like unprepared orders during peak times. Despite these drawbacks, the service is family-friendly and accessible.

Home Cut Donuts logo

Home Cut Donuts

4.7

1317 E Washington St, Joliet, Illinois

The donut shop is praised for its excellent selection of flavors and friendly service. Reviews highlight fresh products and a charming atmosphere. However, some customers find the price high, while others are dissatisfied with limited choices.

Dunkin' logo

Dunkin'

4.0

970 W Laraway Rd, New Lenox, Illinois

The business offers a casual atmosphere with fast and friendly service, alongside good coffee and dessert options. It's popular for breakfast, solo dining, and working on laptops, and is family-friendly with amenities like Wi-Fi and comfortable seating. However, customers report frequent order mix-ups and inconsistent food quality.

The Donut Shop logo

The Donut Shop

4.8

1143 E 9th St, Lockport, Illinois

The Donut Shop is praised for its delightful and fresh donuts, which are a hit among customers for special occasions and casual visits. The service is consistently noted as friendly and helpful, contributing to an overall positive experience. Additionally, the cleanliness of the shop enhances customer satisfaction.