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Dunkin'
2516 N Cedar Rd, New Lenox, Illinois
Phone: +1 815-463-8781
Website: locations.dunkindonuts.com
Summary
The Dunkin' Donuts location reviewed here has mixed feedback primarily focused on service speed and customer experience. While customers praise the cleanliness and friendly staff, there are significant complaints about drink quality and service inefficiency at the drive-thru. The establishment is recognized for its convenient offerings like coffee and a variety of dining options but struggles with operational issues that affect overall satisfaction.
Pros
- clean environment
- fast friendly service
- good location
- nice decor
- great coffee
Cons
- drink quality issues
- slow drive-thru
- poor customer interaction
- overfilled with ice
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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This Dunkin’ Donuts location has mixed reviews with some customers enjoying the coffee and service while others express dissatisfaction with food quality and order accuracy. There are notable complaints about incorrect orders and issues with change being given during transactions. The establishment offers a range of services including drive-thru, takeout, and dine-in options, all in a family-friendly atmosphere.
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In Walmart, 429 E Lincoln Hwy, New Lenox, Illinois
The establishment offers a variety of services and is popular for breakfast and working on a laptop. However, customer reviews highlight issues with stale products and poor customer service. The atmosphere is casual and family-friendly, but the food quality does not meet expectations.
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Dunkin' Donuts is appreciated for its consistently great coffee and friendly service, making it a popular spot for quick meals and beverages. The menu offers solid breakfast options, donuts, and snacks, with reasonable pricing adding to the convenience factor. However, some customers have reported issues with inconsistent service at the drive-thru and incorrect store hours. Accessibility is well-catered for, with several features ensuring ease of use for all patrons.
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18700 Wolf Rd, Mokena, Illinois
The establishment has a mixed reputation with some customers praising the quality of its coffee and desserts, while others criticize inconsistent service and incorrect orders. The staff's friendliness is often noted positively, though the service experience can be frustrating at times.
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The establishment offers a friendly and fast service environment with highlights on good coffee and breakfast options. However, there are issues with product quality, such as burnt food items, and operational challenges like unprepared orders during peak times. Despite these drawbacks, the service is family-friendly and accessible.
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Home Cut Donuts
1317 E Washington St, Joliet, Illinois
The donut shop is praised for its excellent selection of flavors and friendly service. Reviews highlight fresh products and a charming atmosphere. However, some customers find the price high, while others are dissatisfied with limited choices.
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Dunkin'
970 W Laraway Rd, New Lenox, Illinois
The business offers a casual atmosphere with fast and friendly service, alongside good coffee and dessert options. It's popular for breakfast, solo dining, and working on laptops, and is family-friendly with amenities like Wi-Fi and comfortable seating. However, customers report frequent order mix-ups and inconsistent food quality.
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The Donut Shop
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The Donut Shop is praised for its delightful and fresh donuts, which are a hit among customers for special occasions and casual visits. The service is consistently noted as friendly and helpful, contributing to an overall positive experience. Additionally, the cleanliness of the shop enhances customer satisfaction.