Thorntons
400 N Independence Blvd, Romeoville, Illinois
Phone: +1 815-886-1440
Website: thorntonsinc.com
Summary
Thorntons is praised for its cleanliness and friendly service, but criticized for poor customer experiences and operational issues. While some customers enjoy the well-lit environment and competitive gas prices, others are frustrated by inconsistent staff performance and lack of management presence. The establishment offers a clean setting with various payment options, but there are notable concerns about customer service quality and morning operations.
Pros
- very clean environment
- friendly staff
- competitive gas pricing
- wide Icee flavor selection
- excellent caramel popcorn
Cons
- poor customer service
- inconsistent employee performance
- morning operational delays
About
Convenience-store chain with grab-&-go food, packaged snacks & drinks, plus gasoline.
Features
Hours
Location
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