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Dunkin'
955 Brook Forest Ave, Shorewood, Illinois
Phone: +1 815-609-5570
Website: locations.dunkindonuts.com
Summary
The business offers excellent service with friendly and professional staff, particularly at the drive-thru window. While some customers praise their food preparation and attentive service, others criticize the coffee quality and high prices compared to other locations. The establishment is family-friendly and provides a variety of dining options including breakfast, lunch, dinner, and dessert.
Pros
- friendly staff
- great food preparation
- professional drive-thru service
- variety of dining options
- family-friendly atmosphere
Cons
- poor coffee quality
- high prices compared to others
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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Dunkin'
In Walmart, 1401illinois, Illinois Rte 59, Joliet, Illinois
The business offers a casual and friendly environment with great coffee and breakfast options. While some customers appreciate the fast service and enjoyable atmosphere, others criticize poor customer service and order mistakes. The location provides convenient accessibility features.
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Dunkin'
1201 W Jefferson St, Shorewood, Illinois
Dunkin' is recognized for its great coffee but has recurring issues with order accuracy and service consistency. Customers appreciate the quick service options available including curbside pickup and drive-through, yet there are concerns about high prices and customer service management. The environment is clean and family-friendly, making it suitable for solo dining or working on a laptop.
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Dunkin'
4708 Caton Farm Rd, Joliet, Illinois
The establishment offers a variety of appealing options including excellent coffee and quick service from friendly staff. However, there are instances of rudeness and inconsistency in order accuracy, which some customers find frustrating. Despite these issues, the environment is generally clean, with wheelchair accessibility being well-maintained.
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Thorntons
1602 Essington Rd, Joliet, Illinois
The establishment offers flexible fuel options and competitive gas prices but faces significant customer service issues. Reviews highlight poor cleanliness, inconsistent staff behavior, and problematic interactions with customers. The store provides a variety of amenities including an ATM and convenience store.
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Donut Den
3043 Theodore St, Joliet, Illinois
Donut Den is a popular spot known for its exceptional donuts and friendly service. Customers praise the quality of both yeast and cake donuts, particularly highlighting flavors like taffy apple and peanut butter crunch. Recent changes to filling methods have improved customer satisfaction with filled donuts. While many appreciate the convenience of various service options including dine-in, takeout, and delivery, some customers note that prices can be high.
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Dunkin'
2959 W Jefferson St, Joliet, Illinois
Customers appreciate the friendly service and quality beverages at this Dunkin' location, particularly noting its accommodating staff who assisted those in need without judgment. However, some customers faced issues with incorrect orders, causing inconvenience. The establishment is well-regarded for its casual atmosphere, diverse offerings, and customer-friendly services.
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Dunkin'
5951 Theodore St, Plainfield, Illinois
The reviewed Dunkin' location has mixed feedback with some customers expressing dissatisfaction over food quality and service issues, while others appreciate the coffee despite its price. Complaints often center around cold items, inadequate portions, and poor customer interactions. Despite these negatives, there are no specific mentions of vegan or gluten-free options, indicating a potential area for improvement.
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Thorntons
2798 W Jefferson St, Joliet, Illinois
The establishment is known for its inviting environment and friendly staff, offering a variety of snacks like slushies and donuts, which are consistently praised for their quality. However, there are significant issues with store hours not matching online information, causing inconvenience to customers. The service at the gas station pumps also appears problematic, leading to customer frustration.