Dunkin' logo

Dunkin'

(3.6)

23841 W Eames St, Channahon, Illinois

Dunkin' storefront

Summary

The restaurant receives mixed reviews with several customers praising the quality of its coffee and service speed while others express dissatisfaction due to order inaccuracies and perceived rudeness from staff. The atmosphere is casual and family-friendly, offering a variety of dining options including breakfast and quick bites.

Pros

  • excellent coffee
  • fast service
  • family-friendly environment
  • variety of dining options
  • free parking available

Cons

  • inconsistent order accuracy
  • staff rudeness
  • limited dessert creativity

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location

Hours

monday4AM-6PM
tuesday4AM-6PM
wednesday4AM-6PM
thursday4AM-6PM
friday4AM-6PM
saturday4AM-6PM
sunday5AM-6PM

Location

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4.1

24144 W Eames St, Channahon, Illinois

The business has mixed reviews with several complaints about customer service and operational issues at the gas station pumps. Customers praised the friendliness of some employees and the cleanliness of the establishment. However, there were significant concerns about rude staff behavior, particularly from cashiers and managers, as well as problems with payment systems potentially causing anxiety. Some customers appreciated the parking accommodations for trucks.

Dunkin' logo

Dunkin'

3.6

3201 Channahon Rd, Joliet, Illinois

The Dunkin' location on Route 6 offers a modern and integrated ordering experience with both digital kiosks and app integration. Customers appreciate the friendly service and clean environment. However, some report inconsistency in food quality and order accuracy. The establishment is well-equipped for various dining preferences and accessibility needs.

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3.1

2951 Centerpoint Way, Elwood, Illinois

The business offers a mixed experience with positive mentions of coffee and friendly service from some employees. However, there are frequent complaints about poor customer service at the drive-thru and long wait times for orders. Cleanliness concerns were raised regarding employee behavior in food areas. The establishment provides various dining options and amenities.

Dunkin' logo

Dunkin'

4.0

1350 Houbolt Rd, Joliet, Illinois

The business has a mixed reputation based on customer feedback. While some customers appreciate the coffee quality and friendly service, there are issues with order accuracy and employee attitudes. Management's responsiveness to complaints is noted positively. Accessibility and parking seem adequate, but certain dietary accommodations like vegan options aren't available.

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Dunkin'

3.8

106 N Ridge Rd, Minooka, Illinois

The Dunkin' location receives mixed reviews with consistent praise for its coffee quality but faces criticism regarding service inefficiencies and staff behavior. Several customers have had issues with incorrect drink preparations, notably iced caramel macchiatos and lattes. Additionally, there are complaints about the high prices, especially concerning donuts and drinks at the drive-through. The management's handling of employee mistakes is also cited as problematic.

Dunkin' logo

Dunkin'

3.9

1201 W Jefferson St, Shorewood, Illinois

Dunkin' is recognized for its great coffee but has recurring issues with order accuracy and service consistency. Customers appreciate the quick service options available including curbside pickup and drive-through, yet there are concerns about high prices and customer service management. The environment is clean and family-friendly, making it suitable for solo dining or working on a laptop.

Dunkin' logo

Dunkin'

3.6

2081 Ridge Rd #125, Minooka, Illinois

The business receives mixed reviews regarding its service and food quality. Customers appreciate the friendly staff and decent coffee but express frustration with incorrect orders and inconsistent food quality. The environment is generally clean, yet some customers faced issues with order preparation and service efficiency.

Dunkin' logo

Dunkin'

3.9

2959 W Jefferson St, Joliet, Illinois

Customers appreciate the friendly service and quality beverages at this Dunkin' location, particularly noting its accommodating staff who assisted those in need without judgment. However, some customers faced issues with incorrect orders, causing inconvenience. The establishment is well-regarded for its casual atmosphere, diverse offerings, and customer-friendly services.