Dunkin' logo

Dunkin'

(3.1)

2951 Centerpoint Way, Elwood, Illinois

Dunkin' storefront

Summary

The business offers a mixed experience with positive mentions of coffee and friendly service from some employees. However, there are frequent complaints about poor customer service at the drive-thru and long wait times for orders. Cleanliness concerns were raised regarding employee behavior in food areas. The establishment provides various dining options and amenities.

Pros

  • great coffee
  • pleasant staff attitude
  • comfort food variety
  • dine-in option available
  • accessible seating

Cons

  • poor drive-thru service
  • long order wait times
  • unprofessional employee behavior

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Early Morning Hours

Hours

monday3AM-8PM
tuesday3AM-8PM
wednesday3AM-8PM
thursday3AM-8PM
friday3AM-8PM
saturday5AM-3PM
sunday5AM-3PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.6

23841 W Eames St, Channahon, Illinois

The restaurant receives mixed reviews with several customers praising the quality of its coffee and service speed while others express dissatisfaction due to order inaccuracies and perceived rudeness from staff. The atmosphere is casual and family-friendly, offering a variety of dining options including breakfast and quick bites.

Dunkin' logo

Dunkin'

3.6

3201 Channahon Rd, Joliet, Illinois

The Dunkin' location on Route 6 offers a modern and integrated ordering experience with both digital kiosks and app integration. Customers appreciate the friendly service and clean environment. However, some report inconsistency in food quality and order accuracy. The establishment is well-equipped for various dining preferences and accessibility needs.

Thorntons logo

Thorntons

4.1

24144 W Eames St, Channahon, Illinois

The business has mixed reviews with several complaints about customer service and operational issues at the gas station pumps. Customers praised the friendliness of some employees and the cleanliness of the establishment. However, there were significant concerns about rude staff behavior, particularly from cashiers and managers, as well as problems with payment systems potentially causing anxiety. Some customers appreciated the parking accommodations for trucks.

Dunkin' logo

Dunkin'

4.0

1350 Houbolt Rd, Joliet, Illinois

The business has a mixed reputation based on customer feedback. While some customers appreciate the coffee quality and friendly service, there are issues with order accuracy and employee attitudes. Management's responsiveness to complaints is noted positively. Accessibility and parking seem adequate, but certain dietary accommodations like vegan options aren't available.

Dunkin' logo

Dunkin'

3.9

2401 S Chicago St, Joliet, Illinois

The business offers a mix of positive and negative experiences among customers. While some appreciate the fast service and friendly staff, others have encountered issues with food quality and customer care. The establishment provides various dining options but struggles with consistency in fulfilling orders correctly.

Thorntons logo

Thorntons

3.5

2798 W Jefferson St, Joliet, Illinois

The establishment is known for its inviting environment and friendly staff, offering a variety of snacks like slushies and donuts, which are consistently praised for their quality. However, there are significant issues with store hours not matching online information, causing inconvenience to customers. The service at the gas station pumps also appears problematic, leading to customer frustration.

Dunkin' logo

Dunkin'

3.9

2959 W Jefferson St, Joliet, Illinois

Customers appreciate the friendly service and quality beverages at this Dunkin' location, particularly noting its accommodating staff who assisted those in need without judgment. However, some customers faced issues with incorrect orders, causing inconvenience. The establishment is well-regarded for its casual atmosphere, diverse offerings, and customer-friendly services.

Dunkin' logo

Dunkin'

3.6

20 S Larkin Ave, Joliet, Illinois

The business offers a casual atmosphere with a variety of service options including drive-through and dine-in. While the coffee and dessert are highlights, there are consistent complaints about poor customer service and staff attitude. The environment is generally clean but can be occasionally neglected, as noted in one review.