Dunkin'
Monmouth Medical Center, 600 River Ave, Lakewood, New Jersey
Summary
The business receives mixed feedback from customers. Some appreciate the friendly service and quality of coffee but are frustrated with order accuracy issues and poor drink preparation. The staff's lack of understanding in fulfilling orders correctly is a recurring concern. Despite offering a variety of dining options, including breakfast and vegetarian meals, there are complaints about inconsistent store hours.
Pros
- friendly customer interactions
- quality coffee drinks
- variety of dining options
- accessible to families with kids
- offers free parking
Cons
- inconsistent service accuracy
- poor drink preparation
- inconsistent store hours
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
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The business offers fresh and delicious donuts with friendly service in a clean environment. While some customers appreciated the ability to watch items being made, others noted inconsistent filling distribution in certain flavors. The store was busy during its grand opening but maintained sufficient parking. Despite issues with order accuracy for one customer, overall experiences were positive.
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The reviewed Dunkin' location offers friendly service and a clean environment with excellent donuts and coffee. However, there are concerns about inconsistent customer service and issues with pricing promotions. Parking availability seems limited, and some customers have faced difficulties due to operational inconsistencies.