Dunkin'
400 S New Prospect Rd, Jackson Township, New Jersey
Summary
The establishment is well-known for its donuts and coffee, but has faced multiple complaints about order accuracy and customer service. Some customers reported receiving incorrect orders and experiencing rude behavior from staff. Despite these issues, the location offers various service options and amenities such as outdoor seating, wheelchair accessibility, and a range of dining services.
Pros
- wide variety of donuts
- coffee available
- multiple service options
- wheelchair accessible
- free parking
Cons
- order accuracy issues
- rude staff behavior
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
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The establishment offers a variety of services including dine-in, drive-through, and takeout, with highlights on great coffee and desserts. Customers often praise the fast and friendly service along with a clean environment. However, there are recurring issues with order accuracy and long lines at the drive-thru. Parking is available, but not always convenient.
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The reviewed Dunkin' location offers friendly service and a clean environment with excellent donuts and coffee. However, there are concerns about inconsistent customer service and issues with pricing promotions. Parking availability seems limited, and some customers have faced difficulties due to operational inconsistencies.
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The business struggles with order accuracy and customer service, leading to dissatisfaction among patrons. Despite offering various services like drive-thru, curbside pickup, and dine-in options, the execution often falls short, causing confusion at checkouts. Positive notes include fast service when it functions properly and a clean environment in some cases.
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The business receives mixed feedback from customers. Some appreciate the friendly service and quality of coffee but are frustrated with order accuracy issues and poor drink preparation. The staff's lack of understanding in fulfilling orders correctly is a recurring concern. Despite offering a variety of dining options, including breakfast and vegetarian meals, there are complaints about inconsistent store hours.
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The reviews highlight a mix of positive and negative experiences at the Dunkin Donuts location. Customers appreciate the fast service, cleanliness, and availability of vegetarian options. However, there are concerns about long drive-through lines, inconsistent food quality, and unprofessional staff behavior.
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Southbound Side, 1994 US-9, Howell Township, New Jersey
The reviews highlight a mix of positive and negative experiences at the establishment. Customers appreciate aspects like drive-through convenience and diverse dining options including breakfast and lunch. However, issues with service quality, incorrect orders, and concerns about food freshness are prevalent. The business offers various amenities such as free parking and wheelchair accessibility.
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700 NJ-70, Lakewood, New Jersey
The reviews indicate mixed experiences at this location. Customers have reported issues with incorrect coffee orders and rude service from specific staff members. Additionally, there is frustration over early closures despite advertised hours. However, the establishment offers a range of services including drive-through, delivery, and dine-in options.
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The reviews for this Dunkin' Donuts location highlight consistent issues with service and food quality. Customers frequently experience incorrect orders and long wait times. The staff appears unresponsive to complaints and mishandles orders. Despite these drawbacks, the location offers fast and friendly interactions at times, coupled with a clean environment. Overall, customers are dissatisfied due to frequent order inaccuracies and poor customer service.