Summary
The business struggles with order accuracy and customer service, leading to dissatisfaction among patrons. Despite offering various services like drive-thru, curbside pickup, and dine-in options, the execution often falls short, causing confusion at checkouts. Positive notes include fast service when it functions properly and a clean environment in some cases.
Pros
- fast service
- clean environment
- variety of services
- good for solo dining
Cons
- order accuracy issues
- poor customer service
- chaotic checkout process
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
Southbound Side, 4862 US-9, Howell Township, New Jersey
The reviewed Dunkin' location offers friendly service and a clean environment with excellent donuts and coffee. However, there are concerns about inconsistent customer service and issues with pricing promotions. Parking availability seems limited, and some customers have faced difficulties due to operational inconsistencies.
Dunkin'
Southbound Side, 1994 US-9, Howell Township, New Jersey
The reviews highlight a mix of positive and negative experiences at the establishment. Customers appreciate aspects like drive-through convenience and diverse dining options including breakfast and lunch. However, issues with service quality, incorrect orders, and concerns about food freshness are prevalent. The business offers various amenities such as free parking and wheelchair accessibility.
Dunkin'
400 S New Prospect Rd, Jackson Township, New Jersey
The establishment is well-known for its donuts and coffee, but has faced multiple complaints about order accuracy and customer service. Some customers reported receiving incorrect orders and experiencing rude behavior from staff. Despite these issues, the location offers various service options and amenities such as outdoor seating, wheelchair accessibility, and a range of dining services.
Dunkin'
715 Bennets Mills Rd, Manhattan St, Jackson Township, New Jersey
The establishment offers a variety of services including dine-in, drive-through, and takeout, with highlights on great coffee and desserts. Customers often praise the fast and friendly service along with a clean environment. However, there are recurring issues with order accuracy and long lines at the drive-thru. Parking is available, but not always convenient.
Dunkin'
3263 Highway, 9 Elton Adelphia Rd, Freehold Township, New Jersey
The Dunkin Donuts location on Adelphia in Freehold New Jersey has mixed reviews. Some customers report inconsistent service and food quality issues, while others praise the fast service, cleanliness, and delicious coffee options. Positive comments highlight friendly staff and a clean environment. Negative feedback centers around order errors and sanitation concerns.
Broad Street Dough Co.
177 Elton Adelphia Rd, Freehold Township, New Jersey
Broad Street Dough Co offers a variety of donuts with options for gluten-free, vegan, and dairy-free preferences, noted for their high quality and friendly service. While the mini donuts received mixed reviews regarding flavor, other offerings like fresh vanilla donuts are praised. The coffee selection is seen as lacking in variety. Overall, there's potential for improvement in taste and offerings to enhance customer experience.
Dunkin'
Monmouth Medical Center, 600 River Ave, Lakewood, New Jersey
The business receives mixed feedback from customers. Some appreciate the friendly service and quality of coffee but are frustrated with order accuracy issues and poor drink preparation. The staff's lack of understanding in fulfilling orders correctly is a recurring concern. Despite offering a variety of dining options, including breakfast and vegetarian meals, there are complaints about inconsistent store hours.
Dunkin'
1140 NJ-33, Farmingdale, New Jersey
The establishment receives mixed feedback on staff interactions and service quality, with excellent praise for their donuts and beverages. Consistency issues are noted among staff, affecting customer satisfaction. The location offers several conveniences like a drive-through and dine-in options, which customers appreciate.