Summary
The drive-thru service is efficient with friendly staff and a clean environment, although there are occasional order inaccuracies. The parking lot can be challenging due to its layout, especially during peak hours. Pricing is considered high by some customers. Despite the fast food setting, it maintains cleanliness and meets basic expectations for quality.
Pros
- efficient drive-thru service
- friendly staff interactions
- clean store environment
- great coffee selection
Cons
- parking layout issues
- occasional order mistakes
- perceived high prices
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
5603 Riverdale Rd, Riverdale Park, Maryland
The Dunkin' Donuts location in Riverdale has mixed reviews concerning service and environment. While some customers appreciate the fast service, politeness of staff, and cleanliness at peak times, others criticize poor product availability, rude interactions, and loud music during ordering. The use of kiosks is noted, but there are issues with inventory management and order accuracy.
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The business has received mixed reviews, with customers appreciating the quality of food and some positive interactions but expressing dissatisfaction with certain staff members' behavior. Issues include inconsistent service and order inaccuracies, particularly in drive-thru operations. Despite these challenges, the environment is generally clean, and the coffee is praised.
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The kiosk offers a casual dining experience with comfortable seating and good coffee options. However, service issues such as rude staff and order mistakes are prevalent. The business is accessible but struggles during busy periods due to limited staffing.
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The business experiences mixed reviews with notable issues related to service speed and order accuracy, affecting customer satisfaction negatively. However, it offers a range of service options and has some positive attributes such as good coffee and friendly staff.
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Metro Shoppes, 2970 Belcrest Center Dr Ste 112, Hyattsville, Maryland
Dunkin' offers a consistent and welcoming experience with its classic coffee and breakfast sandwiches. While the service is generally friendly, some customers report slow and occasionally confusing interactions, particularly for first-timers. The food quality is praised but can be inconsistent, as noted in one review about an unsatisfactory egg and cheese wrap incident. Positive experiences often highlight good customer relations, especially with specific staff members like manager Kurnal.
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The business offers a clean environment with fast and friendly service, making it popular for breakfast and solo dining. While the coffee is praised for being great, there are issues with order accuracy and customer interactions. The establishment provides multiple service options including drive-through, curbside pickup, delivery, takeout, and dine-in.
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6412 Central Ave, Capitol Heights, Maryland
The Dunkin' Donuts location received several negative reviews focused on poor food quality and service issues. Customers complained about cold and underfilled beverages, uncooked sandwiches, and dissatisfaction with the cleanliness of cups. Management was criticized for a lack of responsiveness to complaints. Despite these issues, the location offers various services like curbside pickup, delivery, drive-through, and dine-in options.
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Customers highly appreciate the delightful and well-crafted donuts at this charming shop. The welcoming staff and cozy atmosphere contribute to an enjoyable experience. Compliments were made for both the donuts and popcorn flavors available. While parking is described as ample, some visitors noted high prices.