Summary
The Dunkin' Donuts location received several negative reviews focused on poor food quality and service issues. Customers complained about cold and underfilled beverages, uncooked sandwiches, and dissatisfaction with the cleanliness of cups. Management was criticized for a lack of responsiveness to complaints. Despite these issues, the location offers various services like curbside pickup, delivery, drive-through, and dine-in options.
Pros
- offers various service methods
- wheelchair accessible facilities
- good coffee quality
Cons
- poor food preparation
- unresponsive management
- cleanliness issues
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby
Dunkin'
8909 Central Ave, Capitol Heights, Maryland
The business offers a clean environment with fast and friendly service, making it popular for breakfast and solo dining. While the coffee is praised for being great, there are issues with order accuracy and customer interactions. The establishment provides multiple service options including drive-through, curbside pickup, delivery, takeout, and dine-in.
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5409 Silver Hill Rd, District Heights, Maryland
The restaurant experiences frequent order inaccuracies and poor customer service, leading to dissatisfaction among customers who often receive incorrect items and lack of accountability from staff. Despite offering various dining options and being accessible, the main issue revolves around the quality of service and attentiveness to orders.
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2420 New York Ave NE, Washington, District Of Columbia
The establishment offers a variety of services including dine-in and takeout, with a focus on breakfast items and coffee. However, there are concerns about customer service quality and cleanliness. Despite having several positive attributes like free parking and a family-friendly atmosphere, the reviews suggest issues with staff behavior and hygiene.
Dunkin'
4767 Allentown Rd, Suitland-Silver Hill, Maryland
Reviews of this Dunkin' Donuts location are mixed, with some customers appreciating the coffee and service while others express dissatisfaction with staff behavior and order execution. There were several complaints about poor customer interaction and issues with orders during busy times or near closing hours. Despite these concerns, positive comments highlight friendly employees and good quality drinks.
Dunkin'
7903 Annapolis Rd, Lanham, Maryland
The drive-thru service is efficient with friendly staff and a clean environment, although there are occasional order inaccuracies. The parking lot can be challenging due to its layout, especially during peak hours. Pricing is considered high by some customers. Despite the fast food setting, it maintains cleanliness and meets basic expectations for quality.
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5603 Riverdale Rd, Riverdale Park, Maryland
The Dunkin' Donuts location in Riverdale has mixed reviews concerning service and environment. While some customers appreciate the fast service, politeness of staff, and cleanliness at peak times, others criticize poor product availability, rude interactions, and loud music during ordering. The use of kiosks is noted, but there are issues with inventory management and order accuracy.
Dunkin'
406 8th St SE, Washington, District Of Columbia
The business offers a variety of services including dine-in, takeout, and delivery, with an emphasis on coffee and desserts. While the staff is often noted for being friendly, there are frequent complaints about order mistakes and long wait times. Customers appreciate the quick service when it's prompt, but frustrations arise over mix-ups and poor-quality food items.
Dunkin'
12172 Central Ave, Mitchellville, Maryland
The business receives mixed reviews with praise for customer service and food accuracy balanced by complaints of occasional poor interactions and errors in order fulfillment. Several customers commend the friendly staff and timely service, while others express dissatisfaction with attitude and order mistakes. The establishment is well-regarded for its coffee and breakfast offerings, but some patrons are critical of high prices and inconsistent experience.