Dunkin' storefront

Summary

The restaurant experiences frequent order inaccuracies and poor customer service, leading to dissatisfaction among customers who often receive incorrect items and lack of accountability from staff. Despite offering various dining options and being accessible, the main issue revolves around the quality of service and attentiveness to orders.

Pros

  • variety of coffee options
  • casual atmosphere
  • family-friendly environment
  • wheelchair accessibility
  • free parking available

Cons

  • frequent order mistakes
  • poor customer service

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday6AM-8PM
sunday6AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

4767 Allentown Rd, Suitland-Silver Hill, Maryland

Reviews of this Dunkin' Donuts location are mixed, with some customers appreciating the coffee and service while others express dissatisfaction with staff behavior and order execution. There were several complaints about poor customer interaction and issues with orders during busy times or near closing hours. Despite these concerns, positive comments highlight friendly employees and good quality drinks.

Dunkin' logo

Dunkin'

3.5

6412 Central Ave, Capitol Heights, Maryland

The Dunkin' Donuts location received several negative reviews focused on poor food quality and service issues. Customers complained about cold and underfilled beverages, uncooked sandwiches, and dissatisfaction with the cleanliness of cups. Management was criticized for a lack of responsiveness to complaints. Despite these issues, the location offers various services like curbside pickup, delivery, drive-through, and dine-in options.

Dunkin' logo

Dunkin'

3.4

6100 Allentown Rd, Camp Springs, Maryland

The business provides a welcoming environment with friendly staff and delicious coffee and desserts. However, there are significant issues related to drive-through accessibility, service organization, drink accuracy, and employee hygiene. Customers have encountered rude management and inconsistent order fulfillment.

Dunkin' logo

Dunkin'

4.0

8909 Central Ave, Capitol Heights, Maryland

The business offers a clean environment with fast and friendly service, making it popular for breakfast and solo dining. While the coffee is praised for being great, there are issues with order accuracy and customer interactions. The establishment provides multiple service options including drive-through, curbside pickup, delivery, takeout, and dine-in.

Dunkin' logo

Dunkin'

3.7

406 8th St SE, Washington, District Of Columbia

The business offers a variety of services including dine-in, takeout, and delivery, with an emphasis on coffee and desserts. While the staff is often noted for being friendly, there are frequent complaints about order mistakes and long wait times. Customers appreciate the quick service when it's prompt, but frustrations arise over mix-ups and poor-quality food items.

Dunkin' logo

Dunkin'

3.7

Library Of Congress, 101 Independence Ave SE, Washington, District Of Columbia

The location offers a variety of service options including curbside pickup and dine-in, appealing to those seeking breakfast, lunch, dinner, and dessert options. It is popular for breakfast and solo dining, with vegetarian offerings available. Despite having great coffee highlighted in business information, reviews mention frequent service issues such as inefficient self-order kiosks and rude staff interactions. Accessibility features include a wheelchair-accessible entrance.

Dunkin' logo

Dunkin'

3.9

2420 New York Ave NE, Washington, District Of Columbia

The establishment offers a variety of services including dine-in and takeout, with a focus on breakfast items and coffee. However, there are concerns about customer service quality and cleanliness. Despite having several positive attributes like free parking and a family-friendly atmosphere, the reviews suggest issues with staff behavior and hygiene.

Dunkin' logo

Dunkin'

2.5

House Of Representatives, 50 Independence Ave SE, Washington, District Of Columbia

The reviews present a mixed experience at Dunkin'. While some customers appreciate the coffee and quick service, others have encountered rude staff and order mistakes. There are mentions of both good and poor customer interactions, with some praising the environment while others criticize it. Overall, experiences vary significantly.