Dunkin' storefront

Summary

The business provides a welcoming environment with friendly staff and delicious coffee and desserts. However, there are significant issues related to drive-through accessibility, service organization, drink accuracy, and employee hygiene. Customers have encountered rude management and inconsistent order fulfillment.

Pros

  • friendly staff
  • delicious coffee
  • varied offerings
  • family-friendly atmosphere
  • good for laptop work

Cons

  • poor drive-through design
  • rude management
  • inconsistent drink quality

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday5AM-8PM
tuesday5AM-8PM
wednesday5AM-8PM
thursday5AM-8PM
friday5AM-8PM
saturday5AM-8PM
sunday5AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

3.8

4767 Allentown Rd, Suitland-Silver Hill, Maryland

Reviews of this Dunkin' Donuts location are mixed, with some customers appreciating the coffee and service while others express dissatisfaction with staff behavior and order execution. There were several complaints about poor customer interaction and issues with orders during busy times or near closing hours. Despite these concerns, positive comments highlight friendly employees and good quality drinks.

Shipley Do-Nuts logo

Shipley Do-Nuts

3.8

9110 Piscataway Rd, Clinton, Maryland

The establishment offers a variety of donuts and breakfast items like kolaches, with generally positive feedback on flavors and customer service from some patrons. However, there are reports of issues with order accuracy and inconsistent quality of specific items such as kolaches. Despite these issues, the environment is noted for being clean and staff friendly.

Dunkin' logo

Dunkin'

3.7

5409 Silver Hill Rd, District Heights, Maryland

The restaurant experiences frequent order inaccuracies and poor customer service, leading to dissatisfaction among customers who often receive incorrect items and lack of accountability from staff. Despite offering various dining options and being accessible, the main issue revolves around the quality of service and attentiveness to orders.

Miller Farms logo

Miller Farms

4.6

10140 Piscataway Rd, Clinton, Maryland

Miller Farm is a beloved destination for families seeking farm activities and delicious baked goods. The farm offers diverse attractions like pumpkin picking, corn mazes, and hayrides, enhancing its appeal as a family-friendly site. Renowned for their fresh, flavorful donuts, the bakery also provides a variety of other baked treats, including seasonal ice cream flavors. Despite limited parking options, visitors praise the clean environment and friendly service. The farm's setup includes onsite services but lacks delivery options.

Dunkin' logo

Dunkin'

3.5

6412 Central Ave, Capitol Heights, Maryland

The Dunkin' Donuts location received several negative reviews focused on poor food quality and service issues. Customers complained about cold and underfilled beverages, uncooked sandwiches, and dissatisfaction with the cleanliness of cups. Management was criticized for a lack of responsiveness to complaints. Despite these issues, the location offers various services like curbside pickup, delivery, drive-through, and dine-in options.

Dunkin' logo

Dunkin'

3.7

7603 Crain Hwy, Upper Marlboro, Maryland

The reviewed Dunkin' location is praised for its excellent customer service and efficient ordering system, both online and through the app. Patrons appreciate the consistent quality of coffee and desserts but note some operational issues like understaffing in the afternoon and equipment failures. Despite these hiccups, the overall experience remains positive, particularly due to the staff's friendliness and responsiveness.

Dunkin' logo

Dunkin'

4.0

8909 Central Ave, Capitol Heights, Maryland

The business offers a clean environment with fast and friendly service, making it popular for breakfast and solo dining. While the coffee is praised for being great, there are issues with order accuracy and customer interactions. The establishment provides multiple service options including drive-through, curbside pickup, delivery, takeout, and dine-in.

Dunkin' logo

Dunkin'

3.7

406 8th St SE, Washington, District Of Columbia

The business offers a variety of services including dine-in, takeout, and delivery, with an emphasis on coffee and desserts. While the staff is often noted for being friendly, there are frequent complaints about order mistakes and long wait times. Customers appreciate the quick service when it's prompt, but frustrations arise over mix-ups and poor-quality food items.