Dunkin' storefront

Summary

The reviewed Dunkin' location is praised for its excellent customer service and efficient ordering system, both online and through the app. Patrons appreciate the consistent quality of coffee and desserts but note some operational issues like understaffing in the afternoon and equipment failures. Despite these hiccups, the overall experience remains positive, particularly due to the staff's friendliness and responsiveness.

Pros

  • excellent customer service
  • efficient app ordering
  • consistent quality coffee
  • friendly staff
  • casual atmosphere

Cons

  • understaffing afternoons
  • equipment failures

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible
Chain Location
Early Morning Hours

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday4:30AM-8PM
sunday4:30AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

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3.5

4705 Crain Hwy, Upper Marlboro, Maryland

The establishment offers a range of services including drive-through and dine-in options, along with quality coffee and desserts. However, customer service issues such as rudeness and long wait times have been highlighted in reviews. The physical condition and cleanliness of the premises, especially restrooms, have also raised concerns.

Dunkin' logo

Dunkin'

4.0

5408 Southern Maryland Blvd, Lothian, Maryland

The reviews indicate a mixed experience at this Dunkin' location, with praise for the coffee and staff efficiency but criticism regarding food quality inconsistency and service times. The store is appreciated for its managed operations and friendly personnel, especially when Chrissy is present as manager. However, some customers have encountered issues with cold or undercooked snacks, and others noted a burnt taste in the coffee at times.

Dunkin' logo

Dunkin'

3.8

4767 Allentown Rd, Suitland-Silver Hill, Maryland

Reviews of this Dunkin' Donuts location are mixed, with some customers appreciating the coffee and service while others express dissatisfaction with staff behavior and order execution. There were several complaints about poor customer interaction and issues with orders during busy times or near closing hours. Despite these concerns, positive comments highlight friendly employees and good quality drinks.

Shipley Do-Nuts logo

Shipley Do-Nuts

3.8

9110 Piscataway Rd, Clinton, Maryland

The establishment offers a variety of donuts and breakfast items like kolaches, with generally positive feedback on flavors and customer service from some patrons. However, there are reports of issues with order accuracy and inconsistent quality of specific items such as kolaches. Despite these issues, the environment is noted for being clean and staff friendly.

Dunkin' logo

Dunkin'

3.4

6100 Allentown Rd, Camp Springs, Maryland

The business provides a welcoming environment with friendly staff and delicious coffee and desserts. However, there are significant issues related to drive-through accessibility, service organization, drink accuracy, and employee hygiene. Customers have encountered rude management and inconsistent order fulfillment.

Miller Farms logo

Miller Farms

4.6

10140 Piscataway Rd, Clinton, Maryland

Miller Farm is a beloved destination for families seeking farm activities and delicious baked goods. The farm offers diverse attractions like pumpkin picking, corn mazes, and hayrides, enhancing its appeal as a family-friendly site. Renowned for their fresh, flavorful donuts, the bakery also provides a variety of other baked treats, including seasonal ice cream flavors. Despite limited parking options, visitors praise the clean environment and friendly service. The farm's setup includes onsite services but lacks delivery options.

Dunkin' logo

Dunkin'

3.7

5409 Silver Hill Rd, District Heights, Maryland

The restaurant experiences frequent order inaccuracies and poor customer service, leading to dissatisfaction among customers who often receive incorrect items and lack of accountability from staff. Despite offering various dining options and being accessible, the main issue revolves around the quality of service and attentiveness to orders.

Dunkin' logo

Dunkin'

4.0

8909 Central Ave, Capitol Heights, Maryland

The business offers a clean environment with fast and friendly service, making it popular for breakfast and solo dining. While the coffee is praised for being great, there are issues with order accuracy and customer interactions. The establishment provides multiple service options including drive-through, curbside pickup, delivery, takeout, and dine-in.