
Summary
The reviewed Dunkin' location is praised for its excellent customer service and efficient ordering system, both online and through the app. Patrons appreciate the consistent quality of coffee and desserts but note some operational issues like understaffing in the afternoon and equipment failures. Despite these hiccups, the overall experience remains positive, particularly due to the staff's friendliness and responsiveness.
Pros
- excellent customer service
- efficient app ordering
- consistent quality coffee
- friendly staff
- casual atmosphere
Cons
- understaffing afternoons
- equipment failures
About
Long-running chain serving signature breakfast items & a variety of coffee drinks.
Features
Hours
Location
Other Donut Shops Nearby

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Reviews of this Dunkin' Donuts location are mixed, with some customers appreciating the coffee and service while others express dissatisfaction with staff behavior and order execution. There were several complaints about poor customer interaction and issues with orders during busy times or near closing hours. Despite these concerns, positive comments highlight friendly employees and good quality drinks.

Shipley Do-Nuts
9110 Piscataway Rd, Clinton, Maryland
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Miller Farms
10140 Piscataway Rd, Clinton, Maryland
Miller Farm is a beloved destination for families seeking farm activities and delicious baked goods. The farm offers diverse attractions like pumpkin picking, corn mazes, and hayrides, enhancing its appeal as a family-friendly site. Renowned for their fresh, flavorful donuts, the bakery also provides a variety of other baked treats, including seasonal ice cream flavors. Despite limited parking options, visitors praise the clean environment and friendly service. The farm's setup includes onsite services but lacks delivery options.

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The restaurant experiences frequent order inaccuracies and poor customer service, leading to dissatisfaction among customers who often receive incorrect items and lack of accountability from staff. Despite offering various dining options and being accessible, the main issue revolves around the quality of service and attentiveness to orders.

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The business offers a clean environment with fast and friendly service, making it popular for breakfast and solo dining. While the coffee is praised for being great, there are issues with order accuracy and customer interactions. The establishment provides multiple service options including drive-through, curbside pickup, delivery, takeout, and dine-in.