Dunkin' storefront

Summary

The establishment offers a range of services including drive-through and dine-in options, along with quality coffee and desserts. However, customer service issues such as rudeness and long wait times have been highlighted in reviews. The physical condition and cleanliness of the premises, especially restrooms, have also raised concerns.

Pros

  • high-quality coffee
  • variety of dessert options
  • drive-through convenience
  • family-friendly atmosphere
  • offers takeout

Cons

  • rude staff interactions
  • long wait times
  • unclean restrooms

About

Long-running chain serving signature breakfast items & a variety of coffee drinks.

Features

Vegan Options
Coffee Available
Breakfast Items
Delivery
Takeout
Dine-in
Drive-thru
Parking
Wheelchair Accessible

Hours

monday4:30AM-8PM
tuesday4:30AM-8PM
wednesday4:30AM-8PM
thursday4:30AM-8PM
friday4:30AM-8PM
saturday4:30AM-8PM
sunday4:30AM-8PM

Location

Other Donut Shops Nearby

Dunkin' logo

Dunkin'

4.0

5408 Southern Maryland Blvd, Lothian, Maryland

The reviews indicate a mixed experience at this Dunkin' location, with praise for the coffee and staff efficiency but criticism regarding food quality inconsistency and service times. The store is appreciated for its managed operations and friendly personnel, especially when Chrissy is present as manager. However, some customers have encountered issues with cold or undercooked snacks, and others noted a burnt taste in the coffee at times.

Dunkin' logo

Dunkin'

3.7

7603 Crain Hwy, Upper Marlboro, Maryland

The reviewed Dunkin' location is praised for its excellent customer service and efficient ordering system, both online and through the app. Patrons appreciate the consistent quality of coffee and desserts but note some operational issues like understaffing in the afternoon and equipment failures. Despite these hiccups, the overall experience remains positive, particularly due to the staff's friendliness and responsiveness.

Dunkin' logo

Dunkin'

3.5

15231 Hall Rd Suite 101, Bowie, Maryland

The reviews indicate mixed experiences at this location with some customers reporting excellent food and drinks, while others faced poor service and quality issues. Service tends to be better during busy times but deteriorates as closing time approaches. Complaints include rude behavior from staff and inconsistencies in drink preparation.

Dunkin' logo

Dunkin'

3.6

12172 Central Ave, Mitchellville, Maryland

The business receives mixed reviews with praise for customer service and food accuracy balanced by complaints of occasional poor interactions and errors in order fulfillment. Several customers commend the friendly staff and timely service, while others express dissatisfaction with attitude and order mistakes. The establishment is well-regarded for its coffee and breakfast offerings, but some patrons are critical of high prices and inconsistent experience.

Dunkin' logo

Dunkin'

4.2

5075 Solomons Island Rd, Lothian, Maryland

Customers appreciate the clean and modern environment at this Dunkin Donuts location, with positive remarks about fast service during busy times and friendly staff. However, there have been complaints about a lack of donuts in the drive-through and increasing wait times. Despite these issues, it is recognized for offering great coffee and having varied dining options.

Dunkin' logo

Dunkin'

4.0

8909 Central Ave, Capitol Heights, Maryland

The business offers a clean environment with fast and friendly service, making it popular for breakfast and solo dining. While the coffee is praised for being great, there are issues with order accuracy and customer interactions. The establishment provides multiple service options including drive-through, curbside pickup, delivery, takeout, and dine-in.

Dunkin' logo

Dunkin'

3.8

4767 Allentown Rd, Suitland-Silver Hill, Maryland

Reviews of this Dunkin' Donuts location are mixed, with some customers appreciating the coffee and service while others express dissatisfaction with staff behavior and order execution. There were several complaints about poor customer interaction and issues with orders during busy times or near closing hours. Despite these concerns, positive comments highlight friendly employees and good quality drinks.

Dunkin' logo

Dunkin'

2.2

2981 Plaza Dr, Dunkirk, Maryland

The establishment offers a range of service options and amenities, including mobile orders, delivery, drive-through, and dine-in services. While customers appreciate the friendly staff and coffee quality, issues like long wait times, order inaccuracies, and poor cleanliness have been highlighted. The environment is generally clean but occasionally described as messy. Overall, experiences vary with some patrons reporting excellent service and others expressing dissatisfaction.